Zachary Robertson

• Trained new recreation attendants on safety procedures and customer service tactics.
• Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
• Supervised gameplay and monitored guests' actions to prevent theft.
• Monitored guests and enforced rules, maintaining safety for visitors and staff.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Ensured availability of clean golf carts for guests by performing regular cleaning routines.
• Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
• Cultivated interpersonal skills by building positive relationships with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked well in team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Skilled at working independently and collaboratively in team environment.
• Worked effectively in fast-paced environments.

Helped organize and facilitate golf tournaments to raise money for the MDSC.

• Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
• Tracked service activities and outcomes against outlined plans and goals.