Zachary Rupich
Naperville,IL
Summary
Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills.
Overview
7
7
years of professional experience
Work History
Automotive Technician
Zimmerman Auto
Morton, Illinois
10.2024 - 03.2025
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Evaluated, repaired and aligned vehicle suspensions.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Monitored shop equipment to maintain safe working condition.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Guest Service Representative
TOCA
Naperville, Illinois
06.2022 - 08.2024
- Handled customer complaints professionally and efficiently.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Responded promptly to inquiries regarding availability of rooms and rates.
- Assisted with luggage storage upon request.
- Resolved guest complaints in a professional manner.
- Provided guidance to new team members on how to perform tasks correctly.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Built and maintained productive relationships with employees.
- Sold packages that allowed clients to train with our program.
Facility Operator
TOCA
Naperville, IL
06.2022 - 01.2024
- I ran the concessions stand and sold drinks to the customers.
- Cleaned around the facility, like the bathrooms, took out the trash, and cleaned whatever needed to be cleaned from the manager's commands.
Volunteer
PADS Homeless Shelter
Naperville, IL
01.2019 - 01.2019
- Set up tables and chairs and unloaded necessary equipment to prepare for events.
- Helped with prep, set up and breakdown of community and public events.
Volunteer
Feed My Starving Children, Chandler
Naperville, IL
01.2018 - 01.2018
- Helped with prep, set up and breakdown of community and public events.
- Assisted with facilities maintenance, basic cleaning and trash removal.
Education
Associate of Arts - General Education
College of DuPage
Glen Ellyn, IL05-2026
High School Diploma -
Metea Valley High School
Aurora, IL05.2024
Skills
- Verbal and Written Communication
- Positive Attitude
- Teamwork and Collaboration
- Community Service
- Data Entry
- Computer Skills
- Telephone and Email Etiquette
- Adaptability and Dependability
- Friendly and Outgoing
Timeline
Automotive Technician
Zimmerman Auto
10.2024 - 03.2025
Guest Service Representative
TOCA
06.2022 - 08.2024
Facility Operator
TOCA
06.2022 - 01.2024
Volunteer
PADS Homeless Shelter
01.2019 - 01.2019
Volunteer
Feed My Starving Children, Chandler
01.2018 - 01.2018
High School Diploma -
Metea Valley High School
Associate of Arts - General Education
College of DuPage
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