Zachary Russell
Marathon
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Parts Specialist
C&B Operations
Spencer
09.2024 - 05.2025
- Provided technical advice to customers regarding parts information and availability.
- Created purchase orders for new parts as required by vendors or suppliers.
- Conducted regular audits of warehouse shelves to ensure proper stocking levels.
- Processed customer orders efficiently within the system for timely fulfillment.
- Managed returns, exchanges, and refunds promptly to enhance customer satisfaction.
- Loaded pallets onto trailers for shipment to maintain delivery schedules.
- Assisted in loading and unloading goods from trucks, containers, and railcars using a forklift.
- Maneuvered forklift around loaded pallets and materials with precision.
Retail Service Specialist
O'Reilly Auto Parts
Spencer
02.2023 - 09.2024
- Maintained a clean and orderly retail environment.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers upon arrival and provided them with product knowledge.
- Performed cash register transactions accurately and efficiently.
- Created customer loyalty programs to promote repeat business.
- Audited cash registers at the end of each shift for accuracy.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Pocahontas Area High School
Pocahontas, IA05-2022
Skills
- Parts inventory management
- Technical product knowledge
- Customer order processing
- Warehouse auditing
- Forklift operation
- Hydraulic Hose Assembly
Timeline
Parts Specialist
C&B Operations
09.2024 - 05.2025
Retail Service Specialist
O'Reilly Auto Parts
02.2023 - 09.2024
High School Diploma -
Pocahontas Area High School
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