Jenna Durose
Leesburg,OH
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Parts Specialist
Oreillys
Hillsboro, OH
10.2025 - 03.2026
- Answered customer inquiries over the phone, providing information on parts availability and order status
- Assisted customers in locating parts, installing wiper blades, and replacing lights and batteries to ensure vehicle functionality
- Assisted customers with O’Reilly Auto Parts product selection and fitment questions.
- Looked up parts using O’Reilly catalogs and computer systems.
- Recommended batteries, brakes, filters, and fluids based on vehicle needs.
Lube tech
SVG
Washington Court House, Ohio
05.2025 - 08.2025
- Serviced customer vehicles with oil changes and fluid top-offs at SVG service bays.
- Replaced oil filters and drained used fluids using shop equipment.
- Inspected tires, belts, and filters during routine maintenance at SVG.
Education
Fairfield Local High School
Leesburg, OHSkills
- Customer communication
- OSHA 10
- Parts catalog lookup
- Fitment verification
- Inventory management
- Parts inventory management
Certification
- OSHA 10
Timeline
Parts Specialist
Oreillys
10.2025 - 03.2026
Lube tech
SVG
05.2025 - 08.2025
Fairfield Local High School