Zachary Samson
Guilford,CT
Summary
Dynamic professional with experience as a Part-time Universal Banker at Ascend Bank, excelling in complex problem-solving and technical writing. Proven track record in enhancing operational accuracy and customer satisfaction. Adept at research and analysis, with a strong work ethic and a commitment to continuous improvement in service delivery.
Effective Student committed to learning, developing skills in international relations and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
9
9
years of professional experience
Work History
Part-time Universal Banker
Ascend Bank
08.2024 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Assistant Manager
Robert's Food Center
07.2023 - 07.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Summer Intern
ManpowerGroup
06.2017 - 07.2018
- Prepared project presentations and reports to assist senior staff.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Gathered, organized and input information into digital database.
- Traveled to internal and client meetings in the United Kingdom, Belgium, the Netherlands, Italy, and Romania
Education
Bachelor of Arts - History
Southern Connecticut State University
New Haven, CT05-2026
Associate of Arts - History
Middlesex Community College
Middletown, CT12-2023
No Degree - English Studies
Gateway Community College
New Haven, CTNo Degree - International Business
The University of Tampa
Tampa, FLSkills
- Research and analysis
- Technical writing
- Complex Problem-solving
- Self-directed learning
- Editing and proofreading
- Policy enforcement
- Punctual and reliable
- Verbal and written communication
Timeline
Part-time Universal Banker
Ascend Bank
08.2024 - Current
Assistant Manager
Robert's Food Center
07.2023 - 07.2024
Summer Intern
ManpowerGroup
06.2017 - 07.2018
Bachelor of Arts - History
Southern Connecticut State University
Associate of Arts - History
Middlesex Community College
No Degree - English Studies
Gateway Community College
No Degree - International Business
The University of Tampa