Results-oriented sales and business operations professional with over 10 years of experience enhancing revenue growth and customer engagement in automotive, medical equipment, and service sectors. Expertise in managing the full sales cycle, including prospecting, solution development, negotiation, and account retention. Strong capabilities in B2B relationship management, territory development, and strategic partnership cultivation.
Work History
General Manager / Sales Manager
7 Years 4 Months
West Lawn Motor Company | 04.2019 - Current
Oversaw strategic operations for family-owned automotive dealership, focusing on enhancing sales, optimizing inventory acquisition, and improving customer experience to support business growth.
Directed all phases of customer sales lifecycle, including lead generation, needs assessment, negotiation, and post-sale support, ensuring seamless delivery and strong client relationships.
Formulated and implemented digital marketing strategies to enhance organic traffic, customer engagement, and lead generation.
Directed strategic acquisition of vehicles within a $1.8M inventory portfolio, focusing on maximizing resale opportunities and aligning with market demand.
Developed and managed strategic relationships with 15+ dealerships to facilitate consistent access to wholesale inventory.
Assisted in managing finance operations related to credit applications and lender relationships. Supported financing approvals and compliance documentation processes. Facilitated aftermarket product sales, including warranties and gap coverage products.
Medical Equipment Sales Representative / Marketing / Service Technician
2 Years
Paramount Living Aids | 01.2017 - 01.2019
Facilitated client consultations to identify needs and provide tailored mobility solutions.
Engaged with healthcare providers and referral partners to foster collaboration and optimize business opportunities.
Designed and presented personalized proposals aimed at enhancing service offerings for private-pay insurance and government-funded clientele.
Office Solutions Specialist
1 Year
Standard Digital Imaging | 01.2016 - 01.2017
Identified customer needs and recommended tailored business technology solutions, enhancing client satisfaction and sales.