Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Schmieder

Omaha,NE

Summary

Experienced customer service professional with over 13 years of expertise. Skilled in building strong client relationships and delivering exceptional service. Proficient in computer programs relevant to the job.

Overview

13
13
years of professional experience

Work History

Bar Manager

The Sydney Bar and Lounge
Omaha, NE
08.2019 - Current

-Managing day-to-day operations

-Maintaining a heightened caliber of personalized customer service.

Creating a positive and engaging environment for both staff and patrons.

-Leading employees in task delegation.

Event Organizer

Benson First Friday
Omaha, NE
05.2017 - Current

-Founded 'Petfest,' which has become the most profitable event for BFF.

-Diligently procured sponsorships and volunteers for one of the city's biggest festivals.

-Delegated tasks for staff on the day of, and days leading up to, the event.

-Maintained constant contact with bands and performers involved.

Booking Agent

The Sydney Bar and Lounge
Omaha, NE
03.2017 - Current

-Serving as the main point of contact for all performers.

-Contracting and organizing events.

-Building relationships with artists to retain loyalty.

-Implementing and managing compensation to bands.

Bartender

The Sydney Bar and Lounge
Omaha, NE
08.2011 - Current

-Serving patrons drinks in a timely manner, while exuding a manner of professionalism and the highest level of customer service.

-Continuously serving more people to increase daily sales.

-Building rapport with customers, which in turn allowed an increase in them returning to our establishment.

Education

Associate of Science - Political Science

Metro Community College
Omaha, NE
08.2007

Skills

  • Fast learner
  • Customer service-driven mentality
  • Customer Relations
  • Inventory Control
  • Organizational ability
  • Marketing and sales experience
  • Team Leadership
  • Verbal and written communication

Timeline

Bar Manager

The Sydney Bar and Lounge
08.2019 - Current

Event Organizer

Benson First Friday
05.2017 - Current

Booking Agent

The Sydney Bar and Lounge
03.2017 - Current

Bartender

The Sydney Bar and Lounge
08.2011 - Current

Associate of Science - Political Science

Metro Community College
Zachary Schmieder