Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Schultz

Victoria,MN

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Hardworking employee enthusiastic about learning any type of field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Service Technician

Discount Tire
05.2023 - 08.2023
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.

Amazon Delivery Driver

Optimum Dispatch
09.2022 - 01.2023
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Verified accuracy of all deliveries against order forms.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Food Expeditor

Roadhouse Cinemas
05.2022 - 08.2022
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction
  • Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards

Banquet Server

Bearpath Golf And Country Club
04.2018 - 06.2021
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.

Education

Economics

University Minnesota Duluth
Duluth, MN
05.2025

Skills

  • Technical Support
  • Quality Assurance
  • Customer Service
  • Team building
  • Task Prioritization
  • Problem-Solving

Timeline

Service Technician

Discount Tire
05.2023 - 08.2023

Amazon Delivery Driver

Optimum Dispatch
09.2022 - 01.2023

Food Expeditor

Roadhouse Cinemas
05.2022 - 08.2022

Banquet Server

Bearpath Golf And Country Club
04.2018 - 06.2021

Economics

University Minnesota Duluth

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Zachary Schultz