Zachary Shaffer
Lilly,PA
Summary
Detail-oriented and physically capable Field Biologist with experience conducting wetland and stream delineations, habitat assessments, and environmental permitting support across the eastern United States. Skilled in wildlife identification and erosion control inspections, with field expertise in both remote and challenging terrain. Committed to ecological integrity, regulatory compliance, and delivering accurate field data to support conservation efforts. Seeking to contribute to a dynamic, mission-driven team with opportunities for growth into project management.
Overview
6
6
years of professional experience
Work History
City Mail Carrier
United States Postal Service, USPS
Martinsburg, PA
05.2024 - Current
- Sorted mail for delivery, arranging mail in delivery sequence.
- Delivered various types of mail on routes according to strict timelines.
- Provided customer service regarding postal regulations and services.
Assistant Manager
Smith & Smith Removal Services
Harrisburg, PA
05.2022 - 05.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated with other departments to ensure smooth flow of operations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Collaborated with management on developing strategic plans for achieving business goals.
Customer Service Professional
Omni Hotels & Resorts
Bedford, PA
05.2019 - 04.2021
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Maintained knowledge of product information, pricing, promotions, and policies.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
High School Diploma -
Bedford High School
Bedford, PA06-2016
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZSkills
Interpersonal and Organizational
- Excellent written and verbal communication
- Team collaboration and field coordination
- Time management in remote and demanding environments
- Commitment to health, safety, and environmental ethics
Training
- Wildlife and aquatic organism observation
- Soil classification and sampling
- Data entry and analysis using Excel
References
References available upon request.
Timeline
City Mail Carrier
United States Postal Service, USPS
05.2024 - Current
Assistant Manager
Smith & Smith Removal Services
05.2022 - 05.2024
Customer Service Professional
Omni Hotels & Resorts
05.2019 - 04.2021
High School Diploma -
Bedford High School
Bachelor of Science - Biological Sciences
Arizona State University
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