Zachary Shuman
Camp Hill,PA
Summary
Empathetic, curious, and conscientious Crisis Counselor committed to supporting the mental health needs of individuals in my community. With experience as a Case Manager for severe mental health, a Mental Health Worker at an inpatient hospital, and as a Crisis Counselor, my eclectic background has led to a passion for helping those with mental health.
Overview
20
20
years of professional experience
Work History
Crisis Intervention Counselor
Penn State Health
Camp Hill, PA
06.2023 - Current
- Conducted initial assessments to determine immediate safety and mental health needs of clients in crisis and consulted with their physician to determine the appropriate level of care.
- Managed a 24-hour crisis hotline, offering immediate support and counseling to callers.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Assisted individuals in completing an emergency petition for an involuntary commitment and educated any appropriate party on the process.
- Conducted bed searches for patients in need of psychiatric hospitalization. Completed public and private insurance authorizations for inpatient admissions.
Mental Health Worker
Penn State Health
Camp Hill, PA
10.2021 - 06.2023
- Provided therapeutic interventions and 1:1 counseling with patients in an inpatient hospital setting.
- Developed and maintained a therapeutic rapport with patients to facilitate recovery.
- Documented all patient interactions, treatment plans, and progress notes in electronic health records.
- Facilitated group therapy sessions focusing on coping strategies and peer support.
- Provided physical care as needed, including assistance with activities of daily living.
Habilitation Aide
UCP Central PA
Camp Hill, PA
04.2017 - 01.2022
- Provided 1:1 direct support to an individual with ASD at home and in the community.
- Monitored client behavior and documented any changes or concerns that may arise during service provision.
- Assisted in carrying out behavior management techniques according to individualized plans developed by qualified staff members.
- Encouraged safe behaviors through verbal reinforcement, modeling good behavior, and utilizing positive reinforcement strategies whenever possible.
- Assisted individual with daily living skills and cognitive functioning skills to promote learning and independence.
Caseworker 2
Dauphin County Children & Youth
Harrisburg, PA
11.2019 - 07.2020
- Investigated reports or indications of abuse, neglect, or exploitation of at-risk adolescents and children by conducting interviews.
- Performed case management services for children, adolescents, and their families by conducting interviews, assessing needs, and case planning.
- Established and maintained confidential case records.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Fulfilled emergency after-hour support as needed, including crisis intervention.
ACT Forensic Case Manager
Merakey
Harrisburg, PA
08.2015 - 02.2019
- Provided case management services, including intake, assessment, crisis intervention, advocacy, referral, and monitoring.
- Developed, coordinated, and implemented consumer-driven treatment plans for all consumers every six months.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Attended criminal justice meetings and court hearings as a representative of the organization when needed.
Direct Support Professional
Keystone Human Services
Harrisburg, PA
04.2005 - 10.2015
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication administration.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted individuals in learning and developing new skills.
Education
Bachelor of Science - Psychology
Pennsylvania State University
Middletown, PA05-2011
Associate of Arts - Psychology
Harrisburg Area Community College
Harrisburg, PA05-2009
Some College (No Degree) - Sports Management
Delaware Valley College
Doylestown, PASkills
- Crisis Intervention
- Critical thinking
- Advocacy
- Leadership
- Interpersonal skills
- Assessment skills
- Emotional intelligence
- Documentation skills
References
References available upon request.
Timeline
Crisis Intervention Counselor
Penn State Health
06.2023 - Current
Mental Health Worker
Penn State Health
10.2021 - 06.2023
Caseworker 2
Dauphin County Children & Youth
11.2019 - 07.2020
Habilitation Aide
UCP Central PA
04.2017 - 01.2022
ACT Forensic Case Manager
Merakey
08.2015 - 02.2019
Direct Support Professional
Keystone Human Services
04.2005 - 10.2015
Bachelor of Science - Psychology
Pennsylvania State University
Associate of Arts - Psychology
Harrisburg Area Community College
Some College (No Degree) - Sports Management
Delaware Valley College
Similar Profiles
Alizabeth TaylorAlizabeth Taylor
Registered Nurse at Penn State HealthRegistered Nurse at Penn State Health
Khadijah McNeilKhadijah McNeil
Certified Nursing Assistant at Penn State HealthCertified Nursing Assistant at Penn State Health
Brittany RuggieroBrittany Ruggiero
Registered Nurse at Penn State HealthRegistered Nurse at Penn State Health
Amy LewisAmy Lewis
Billing/Certified Medical Coder at Penn State HealthBilling/Certified Medical Coder at Penn State Health
Danielle MaxwellDanielle Maxwell
Life Science / Biology Teacher at East Pennsboro Area School DistrictLife Science / Biology Teacher at East Pennsboro Area School District