Zachary Silva
Foxborough,MA
Summary
Results-driven operations manager with expertise in team leadership and process improvement. Proven ability to enhance team performance and service quality through effective coaching and clear communication.
Overview
13
13
years of professional experience
Work History
Company Manager
Fields And Footings LLC
Wrentham, MA
02.2021 - Current
- Oversaw daily operations to ensure efficient workflow and productivity.
- Performed site visits to produce work
- Quoted potential work, and wrote estimates.
- Implemented process improvements that enhanced team performance and service quality.
- Managed social media, advertisements, client relations.
- Trained and mentored staff on operational best practices and safety protocols.
- Performed work on daily basis.
Owner/Operator
Silva Stone Services
Foxborough, MA
06.2019 - 02.2021
- Managed daily business operations, ensuring seamless workflow.
- Sold and quoted hardscape work.
- Performed all labor, machine and skill work involved with hardscapes
- 3D rendering sales pitch.
- Analyzed financial reports to identify areas for cost reduction and revenue enhancement.
- Implemented marketing strategies through social media that increased customer engagement and brand awareness.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
Crew Leader
Absolute Landscape
Canton, MA
03.2014 - 01.2019
- Supervised daily landscape operations, ensuring project completion and adherence to quality standards.
- Coordinated crew activities, optimizing workflow and resource allocation for efficiency.
- Trained new team members on safety protocols and equipment usage, enhancing team performance.
- Implemented best practices for plant care and maintenance, improving overall landscape aesthetics.
Crew Member
Cryan Landscaping Contractors
Attleboro, MA
05.2013 - 03.2014
- Operated landscaping tools and equipment to maintain grounds effectively.
- Assisted in planting, mulching, and pruning to enhance landscape aesthetics.
- Followed safety protocols while executing daily tasks on job sites.
- Collaborated with team members to ensure timely project completion.
Education
High School Diploma -
Attleboro High School
Attleboro, MASkills
- Staff managment and development
- Team leadership
- Time management
- Clear communication
- Operations management
- Innovation management
- Decision-making
- Employee onboarding
- Work prioritization
- Coaching and mentoring
Timeline
Company Manager
Fields And Footings LLC
02.2021 - Current
Owner/Operator
Silva Stone Services
06.2019 - 02.2021
Crew Leader
Absolute Landscape
03.2014 - 01.2019
Crew Member
Cryan Landscaping Contractors
05.2013 - 03.2014
High School Diploma -
Attleboro High School