Zachary Smith
Daphne,AL
Summary
Driven Supply Chain Professional with proven to effectively resolve various types of technical issues. Successful at managing supplier efforts, delivering comprehensive client and employee compliance and acting as point of contact for important suppliers. Adept at overseeing on-site quality and managing specific inspections schedules. Works effectively in cross-functional environments.
Overview
11
11
years of professional experience
Work History
Lead Corrosion Protection Specialist
Airbus
09.2021 - Current
- Managed and motivated employees to be productive and engaged in work
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Evaluated customer needs and feedback to drive product and service improvements.
- Completed physical inventory counts each month.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Improved, standardized and documented planning and scheduling processes.
Service Technician
Terminix
03.2018 - 09.2021
- Educated and advised customers on preventive measures to reduce pest infestations.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Prepared reports and kept detailed records of pest control activities.
- Complied with safety guidelines and regulations with during pest control processes.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Completed frequent inventory counts and resolved discrepancies.
- Created and implemented comprehensive supply chain management strategies.
Paint Technician
Honda Manufacturing
08.2016 - 03.2018
- Met exacting tolerances when sanding and sealing final finishes.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
Infantry Team Leader
United States Marine Corps
11.2012 - 07.2016
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Trained soldiers on military structure, etiquette and environmental survival tactics.
- Identified issues between marines and successfully resolved problems through active listening and interpersonal communication.
- Hold 100% accountability for military equipment valued over 500k.
Education
Bachelor of Science - Supply Chain Management
SpringHill College
Mobile, AL12.2025
High School Diploma -
Pell City High School
Pell City, AL01.2012
Skills
- Customer Satisfaction
- Process Improvement
- Revenue/Sales Growth
- Inventory Control
- Driving Continuous Improvement
- Vendor Relations
- Inventory Tracking
- Strategic Planning
- Customer Relationship Management (CRM)
- Logistics Planning
Languages
English
Spanish - Actively learning
Awards
2 SSP Awards- Airbus
Timeline
Lead Corrosion Protection Specialist
Airbus
09.2021 - Current
Service Technician
Terminix
03.2018 - 09.2021
Paint Technician
Honda Manufacturing
08.2016 - 03.2018
Infantry Team Leader
United States Marine Corps
11.2012 - 07.2016
Bachelor of Science - Supply Chain Management
SpringHill College
High School Diploma -
Pell City High School
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