Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Stephens

Robinson

Summary

Proven team player and fork truck certified, I've enhanced warehouse efficiency and production quality at Pizza Hut, demonstrating a knack for optimizing work environments and achieving company goals. My ability to foster smooth operations and engage effectively with customers underlines my commitment to excellence and continuous improvement.

Overview

13
13
years of professional experience

Work History

Production

Pizza Hut
08.2024 - Current
  • Monitored food production to verify quality and consistency.
  • Managed inventory levels to prevent production delays.
  • Helped set up and clean sets and production areas.
  • Collaborated with other production workers to achieve smooth running of production line.

Warehouse Worker

Victor Dana
08.2022 - 05.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.

Sales Associate

DJ's Party Supply
03.2015 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Production

Pizza Hut
11.2011 - 06.2015
  • Streamlined workflows for efficient content production and timely delivery.
  • Facilitated seamless communication between production departments to maintain a unified vision from pre-production through post-production stages.
  • Developed contingency plans alongside the Production Manager to address unforeseen disruptions or delays in the production process.
  • Optimized inventory management, reducing material shortages and production delays.
  • Monitored food production to verify quality and consistency.
  • Met or exceeded company-defined quality and production goals.
  • Helped set up and clean sets and production areas.

Education

GED -

WGS, NMS, RHS
Robinson, IL
2001

Skills

    Fork truck certified

    Work well with teams and customers

    Always looking to finish a job and find ways to perfect a smooth work environment for upcoming task

Timeline

Production

Pizza Hut
08.2024 - Current

Warehouse Worker

Victor Dana
08.2022 - 05.2024

Sales Associate

DJ's Party Supply
03.2015 - 04.2022

Production

Pizza Hut
11.2011 - 06.2015

GED -

WGS, NMS, RHS

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Zachary Stephens