Zachary Swansbrough
Keswick,VA
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
8
8
years of professional experience
Work History
Key Account Manager
Custom Ink
01.2019 - 12.2023
- Attained the prestigious Sales Rookie of the Year award for stellar achievements, elevating the book of business from $618,000 to an impressive $1,008,000 within the inaugural year
- Consistently ranked in the top 10% of Key Account Managers, demonstrating excellence in driving sales revenue and surpassing key performance indicators
- Forged enduring relationships with high-value clients, serving as a trusted advisor by deeply understanding their unique needs and consistently delivering exceptional results
- Navigated and fostered collaborative relationships with cross-functional teams in Operations, Merchandising, Creative, Marketing, and Finance, contributing to the achievement of sales goals and overall business growth
- Executed a proactive strategy aimed at cultivating new relationships and fostering the expansion of existing accounts, demonstrating adept relationship-building skills
- Delivered measurable success across key performance indicators, including net revenue, new customer acquisition, calls, appointments set, customer engagement, and CRM utilization.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Financial Service Associate
TD Bank
05.2018 - 12.2018
- One of the top 25% sales performers amongst entire Metro Mid South for 2018 (MD, DC, VA, NC, SC), reaching 120% over individual sales goal
- Assisted the entire Virginia region through informal coaching to ensure the region exceeded its goals
Customer Service Associate
TD Bank
04.2016 - 05.2018
- Named Money Out Champion within 4 months of starting; responsible for tracking loan volume produced within the branch and trickling down relevant information to the entire team
- Generated over $750,000 in revenue for the branch solely through selling lending products during Q4 2017.
Skills
- Salesforce
- G-Suite
- Strategic Planning
- Product Demos
- Creative Problem Solving
- Interpersonal Communication
- Revenue Generation
- Key Account Management
- Cross-Functional Collaboration
- Consultative Selling
- Account Retention
- Needs Analysis
Timeline
Key Account Manager
Custom Ink
01.2019 - 12.2023
Financial Service Associate
TD Bank
05.2018 - 12.2018
Customer Service Associate
TD Bank
04.2016 - 05.2018
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