Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Swenson

Zachary Swenson

Orem,Utah

Summary

Highly experienced people person known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

7
7
years of professional experience

Work History

Medicare Insurance Advocate

GoHealth
Lindon, UT
04.2020 - 06.2022
  • Designed and implemented training that raised company wide metrics above company goals.
  • Consistently was in the top three for that position.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Representative

Supragenix
Orem, UT
11.2019 - 03.2020
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Delivered superior customer service to retain existing customers and attract future customers.

Manager

Gameland World
Spanish Fork, UT
01.2016 - 10.2019
  • Socialized with costumers to create a positive store atmosphere.
  • Payed attention to costumer interests to better order stock.
  • Organized and ran events.
  • Maintained day to day operations.

Customer Service Representative

My Fast Pc
Provo, UT
08.2017 - 05.2018
  • Helped organize and participated in team building exercises.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Successfully handled calls with below average call times.

Education

High School Diploma -

Landmark High School
Spanish Fork, UT
05.2015

Skills

  • POS & CRM systems
  • Google, Microsoft, & Adobe tools
  • Marketing
  • Team Collaboration
  • Training

Timeline

Medicare Insurance Advocate

GoHealth
04.2020 - 06.2022

Sales Representative

Supragenix
11.2019 - 03.2020

Customer Service Representative

My Fast Pc
08.2017 - 05.2018

Manager

Gameland World
01.2016 - 10.2019

High School Diploma -

Landmark High School
Zachary Swenson