Zachary Swords

• Enter patient data into the EMR system accurately, including vital signs, medical history, symptoms, and physical assessments.
• Update patient records as needed, based on changes in condition, treatments, or test results.
• Help administer prescribed medications or treatments, documenting them in the EPIC EMR system, per protocol.
• Review and verify EMR documentation for completeness and accuracy, ensuring that patient information is up to date.
• Familiarize yourself with the patient's history by referencing the EMR, helping them provide tailored care.
• Ensure that all charting and documentation follow hospital or clinic policies, legal regulations, and industry standards. Understand the importance of maintaining confidentiality and security when accessing or entering patient information in the EMR.
• Communicate with doctors, nurses, and other healthcare professionals using the EMR to share information, request orders, or clarify patient care instructions.
• Document any orders, prescriptions, or notes from the healthcare team into the EMR system.
• Use the EPIC EMR to pull up educational materials for patients about their condition, medication, or post-discharge instructions, ensuring that patients are well-informed.
  Guide patients on how their information is being tracked in the EMR system.
• Assist with troubleshooting if issues arise with the EPIC EMR system, such as errors or access problems.
• Participate in chart audits to identify discrepancies or areas for improvement in the documentation process.
• Monitored changes in patient conditions, reported any deviations from normal parameters, and documented accordingly.

• Ensured a clean and safe environment for patients at all times.
• Communicated effectively with all members of the healthcare team regarding changes in patient status or needs.
• Collaborated with multidisciplinary team members to ensure quality patient care.
• Worked with the MEDITECH EMR to ensure accurate records of patient progress and treatment plans.

• Conducted day-to-day valet operations at seven different Disney deluxe resorts, maintaining an above 72% satisfaction rating while working at each location.
• Created a schedule for 30 or more employees weekly to ensure proper staffing at each location.
• Attended daily meetings with the general manager and general service managers, and went over the daily Medallia score to maintain and exceed client expectations.
• Provided training sessions for staff members about new or updated technologies being used.
• Collaborated with other departments on integration strategies between various systems.

• Supervised subcontracting companies on a day-to-day basis to turn over 16 renovated hotel rooms to Disney on an 8-day schedule.
• I walked weekly with Disney management to maintain and exceed standards and expectations.
• Filled out change orders for Disney's Art of Animation to keep the job running.
• Managed relationships with external vendors providing essential services or supplies.
• Analyzed operational performance to identify pain points and provided actionable solutions to management.
• Maintained up-to-date records of all transactions related to operational activities.
• Developed and implemented operational strategies for optimizing efficiency, improving customer service, and reducing costs.

• Conduct day-to-day site management for up to three communities at a time.
• Maintain a schedule for two weeks or more, with day-to-day updates.
• Manage subcontractors in residential and single-family homes in order to keep up with production, keeping above a 55% satisfaction rating.
• Conduct a daily walk-through of every assigned project to keep up with the company's quality and cleanliness.
• Assisted with long-range planning by recommending technological application programs.
• Managed relationships with external vendors providing essential services or supplies.
• Generated regular reports summarizing the status of ongoing projects or initiatives.
• Developed and implemented operational strategies for optimizing efficiency, improving customer service, and reducing costs.
• Tracked project costs and status, reported on risks and made recommendations on corrective actions.
• Identified operational and performance issues and worked with managers to resolve concerns.

Screened more than 1,300 patients annually in a clinical Medical Home Port setting, gathering complete medical history, and ensuring the primary provider was aware of all the patients' concerns. This resulted in 92% patient satisfaction at Branch Health Clinic, Yuma, from 2012 to 2015.

• Field Medical Training, October 2012.
• Corpsman Basic School, March 2012.
• Emergency Medical Technician Basic, National Registry, April 2012.
• Assisted in emergency medical care and life-saving medical treatment.
• Taught CPR, combat lifesavers, and standard sterile operating procedures to more than 200 sailors and Marines.
• Booked more than 12,000 appointments for patients to be seen by their primary provider.
• Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
• Ordered bimonthly shipments of medical supplies to maintain the Branch Health Clinic Yuma standard of care from 2013 to 2015.
• I took stock of 15 patient rooms weekly to ensure supplies were available for daily patient care.
• I volunteered at the Yuma V.A. Clinic for more than 150 hours.
• Maintained accurate medical records through filing, charting, transcription, and data entry into the Genesis EMR system.
• Assisted with creating a new supply ordering standard operating system for two hospitals and three branch health clinics.
• Assisted supply chain management in meeting metrics by maintaining open lines of communication.
• Coordinated with manufacturing units to ensure timely delivery of raw materials and finished goods.
• Gathered and analyzed information regarding warehousing, distribution, and customs in relation to supply chain management.
• Planned and prioritized day-to-day shipments and billing in collaboration with the warehouse and sales team.
• Conducted in-depth analysis of supply chain operations to identify efficiency improvements and cost-saving opportunities.
• Compiled and analyzed data and presented updates on sales and supply chain requirements.
• Identified inefficiencies within the supply chain and implemented strategies resulting in improved performance.