Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zachary Szopinski

Oklahoma City,OK

Summary

I’m a goal-driven professional who has overcome incredible challenges to achieve success in both my personal and professional life. As a kid, I lost over 100 pounds and overcame life-threatening heart problems, teaching me resilience, discipline, and the power of determination. These qualities have carried into my career, where I consistently exceed goals, build strong relationships, and drive meaningful results. I’m passionate about creating strategies that make a difference, whether it’s improving retention, fostering engagement, or taking on new challenges with enthusiasm

Overview

9
9
years of professional experience
1
1
Certification

Work History

B2B B2C Sales Support

Weight Watchers
07.2021 - 12.2024
  • Global lifecycle marketing campaigns to drive customer retention, engagement, and revenue growth across B2B and B2C segments.

• Surpassed KPIs in customer retention, achieving consistent year-over-year improvements in churn reduction and member engagement.

• Supported product and feature launches by creating tailored marketing strategies, enhancing customer adoption and long-term loyalty.

Cultivated relationships with key stakeholders in B2B accounts to drive partnership success and maximize customer satisfaction.

  • Assisted with membership inquiries, ensuring timely and effective resolution while adhering to HIPAA regulations and maintaining strict confidentiality of member information.

Sales Agent

Keller Williams Realty, David Greene Team
04.2017 - 07.2024
  • Worked within a top-producing real estate team, focusing on client wealth-building and property investment
  • Managed inbound and outbound sales, social media marketing, and client relations

Store/Sales Manager

Sunglass Hut
04.2016 - 03.2018
  • Directed daily store operations including sales, talent acquisition, coaching, and inventory management
  • Delivered exceptional customer experiences and led a team in achieving sales goals and operational excellence

Education

Bachelor’s degree - Political Science, Minor in Pre-Law

California State University

Las Positas College

Skills

    CRM & Marketing Platforms: to create personalized, results-oriented campaigns and manage customer relationships effectively

    Compliance & Confidentiality: Adept at handling sensitive member data while adhering to HIPAA regulations, ensuring trust and security in all customer interactions

    Collaborative Leadership: Strong ability to partner across departments and stakeholders, aligning goals to execute innovative marketing strategies and drive business growth

    Retention & Engagement Expertise: Proven track record of surpassing KPIs in customer retention and engagement, driving long-term loyalty and satisfaction across B2B and B2C audiences

Certification

Certifications:

• B2B Sales Strategy – LinkedIn

• Communicating with Diplomacy and Tact – LinkedIn

• Embracing Unexpected Change – LinkedIn

• Purpose-Driven Sales – LinkedIn

• Sales Negotiation – LinkedIn

• Decision-Making Strategies – LinkedIn

• Inspirational Leadership Skills – LinkedIn

• Personal Training Certification (NASM) – Expired

• First Aid & CPR/AED Certification (American Red Cross) – Expired

Timeline

B2B B2C Sales Support

Weight Watchers
07.2021 - 12.2024

Sales Agent

Keller Williams Realty, David Greene Team
04.2017 - 07.2024

Store/Sales Manager

Sunglass Hut
04.2016 - 03.2018

Bachelor’s degree - Political Science, Minor in Pre-Law

California State University

Las Positas College

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Zachary Szopinski