Summary
Overview
Work History
Education
Skills
Timeline
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ZACHARY TEAGUE

Puyallup,WA

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

20
20
years of professional experience

Work History

Spirts Sales Rep

Total Wine & More
11.2021 - 05.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Head Dough Roller

Mountain Mikes
05.2020 - 05.2021
  • Improved dough consistency by monitoring the dough rolling process and making necessary adjustments.
  • Worked closely with colleagues to troubleshoot issues related to recipe variations or inconsistencies in ingredient measurements.
  • Streamlined processes by implementing new techniques to improve efficiency without compromising quality.
  • Ensured compliance with food safety regulations by strictly adhering to HACCP guidelines throughout the dough preparation process.
  • Reduced waste by efficiently managing dough scraps for reuse in future batches.
  • Communicated effectively with supervisors and team members to address any concerns or issues that arose during production.

Head of Sports on Air.

KMYC Radio
06.2007 - 05.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Lead Cashier

Sierra Energy
11.2012 - 06.2015
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.

Assistant Manager

Round Table Pizza
10.2004 - 07.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Education

High School Diploma -

Navada Union High School
Grass Valley, CA
06-2001

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales presentations
  • Product and service knowledge
  • Sales strategy development
  • Work ethic and integrity
  • Time management skills
  • Cash handling
  • Workplace safety
  • Merchandising techniques
  • Loss prevention strategies

Timeline

Spirts Sales Rep

Total Wine & More
11.2021 - 05.2024

Head Dough Roller

Mountain Mikes
05.2020 - 05.2021

Lead Cashier

Sierra Energy
11.2012 - 06.2015

Head of Sports on Air.

KMYC Radio
06.2007 - 05.2021

Assistant Manager

Round Table Pizza
10.2004 - 07.2012

High School Diploma -

Navada Union High School

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ZACHARY TEAGUE