Summary
Overview
Work History
Education
Certification
Timeline
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Zachary Turner

Summary

Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in merchandising, retail design language and organizational communications has helped in consistently driving successful outcomes. Known for reliability, compassion and strong focus on achieving objectives efficiently.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Specialist

Apple
10.2024 - Current
  • Guides customers through store experience with personalized approach and solutions; turning passers-by into promoters
  • Meticulously maintains store aesthetics and merchandising standards, ensuring a visually appealing and organized shopping atmosphere
  • Enhances store efficiency, and develops personal knowledge through a whole store mindset, adapting behaviors based on store need, and through implementing cross-departmental communication
  • Facilitates team discussions to gather insights, challenge assumptions, and commit to shared goals with clarity

Marketplace Ops Project Manager

Self/Contract (Shiftsmart/Frito-Lay/Pepsi-Co.)
10.2023 - 10.2024
  • Collaborated cross-functionally with internal teams and clients to navigate organizational priorities, and drive alignment
  • Streamlined communications with 5000+ contractors, ensuring clarity and operational success
  • Anticipated resource bottlenecks and proactively adjusted plans, keeping projects on track and aligned with strategic goals
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and organizational goals

Section Leader

Trader Joe's
01.2023 - 03.2024
  • Led store-wide re-merchandising initiatives, ensuring optimal product placement, and visual appeal, while overseeing fixture adjustments, managing supply needs, and orchestrating overnight crews with minimal oversight
  • Trained and mentored new hires, as well as peers, instilling honesty and excellence within the team
  • Monitored and maintained in-store technologies; including, but not limited to, forklifts, POS systems, ordering tablets, & "bailers"
  • Efficiently managed "fresh foods" and deli items in store, ensuring proper stock supply and food safety

"Crew Member"/CSR

Trader Joe's
02.2022 - 01.2023
  • Delivered warm, personalized customer experiences while managing high volume foot traffic with professionalism and efficiency
  • Supported daily merchandising updates and contributed to product storytelling efforts on the sales floor
  • Built trust through transparent communication, prompt resolution of issues, and consistent delivery of commitments

Market Research Associate

Self/Contract (Shiftsmart/Dynata)
09.2020 - 01.2022
  • Conducted market research surveys, analyzed data, and identified trends to assist in informing business and political strategies
  • Made critical process decisions under tight timelines, increasing productivity
  • Attended and co-hosted pre shift briefings to receive up-to-date information and changes in daily scheduling, client expectations/desires, and team performance

Education

Bachelor of Science - Organizational Leadership

Valdosta State University
Valdosta, GA
12-2023

Associate of Science - Marketing Management

Chattahoochee Technical College
Marietta, GA
03-2021

Certification

Associate Professional in Human Resources (APHR)

HRCI


Technical Specialist

Chattahoochee Technical College


Social Media Specialist

Chattahoochee Technical College

Timeline

Specialist

Apple
10.2024 - Current

Marketplace Ops Project Manager

Self/Contract (Shiftsmart/Frito-Lay/Pepsi-Co.)
10.2023 - 10.2024

Section Leader

Trader Joe's
01.2023 - 03.2024

"Crew Member"/CSR

Trader Joe's
02.2022 - 01.2023

Market Research Associate

Self/Contract (Shiftsmart/Dynata)
09.2020 - 01.2022

Bachelor of Science - Organizational Leadership

Valdosta State University

Associate of Science - Marketing Management

Chattahoochee Technical College

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Zachary Turner