Summary
Overview
Work History
Education
Skills
Timeline
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Zachary VanHoy

Nashville,TN

Summary

Dynamic and results-driven professional with extensive experience in the hospitality industry, notably at First Watch. Proven expertise in food safety and customer service, consistently enhancing guest satisfaction. Skilled in employee training and conflict resolution, fostering a collaborative environment that boosts operational efficiency and team performance.

Overview

10
10
years of professional experience

Work History

Server/Bartender

First Watch
Nashville, TN
12.2023 - 03.2025
  • Delivered food orders promptly and courteously to enhance customer experience.
  • Provided exceptional customer service to ensure satisfaction and repeat business.
  • Monitored dining room for cleanliness and proper setup at all times.
  • Assisted in training new servers to maintain service quality standards.
  • Collaborated with restaurant staff to optimize operational efficiency.
  • Performed opening and closing duties, including setting up dining area and restocking supplies.
  • Upholded sanitation standards in accordance with health department regulations.
  • Handled cash transactions accurately, adhering to company procedures.

Server

Another Broken Egg Cafe
Nashville, TN
02.2020 - 11.2023
  • Ensured compliance with health safety guidelines during food preparation and service.
  • Delivered food orders promptly while maintaining courteous interactions with customers.
  • Checked food quality prior to serving to uphold customer satisfaction.
  • Maintained high sanitation standards in accordance with health department regulations.
  • Collaborated with restaurant staff to optimize operational efficiency.
  • Trained new servers to enhance team performance and service quality.
  • Maintained awareness of daily specials, new menu items, and promotions to inform customers.
  • Accurately processed customer orders and maintained required transaction records.

0311 Infantry Rifleman

United States Marine Corps
Kaneohe, HI
08.2015 - 08.2019
  • Assisted in preparing defensive positions for combat operations.
  • Conducted reconnaissance missions to gather intelligence on enemy forces.
  • Utilized night vision devices for effective surveillance during nighttime operations.
  • Maintained and operated infantry weapons systems, including M4 carbines and M249s.
  • Provided protection for convoys and outposts, ensuring safety of personnel and facilities.
  • Repaired damaged military equipment when feasible; reported unserviceable items for replacement.
  • Participated in training exercises to enhance individual skills and unit effectiveness.
  • Responded swiftly to emergencies, delivering remediation while collaborating with team members.

Education

High School Diploma -

Marion Senior High School
Marion, VA
04-2014

Skills

  • Food safety
  • Order accuracy
  • Cash handling
  • Customer service
  • Employee training
  • Menu knowledge
  • Attention to detail
  • Conflict resolution
  • Communication skills
  • Time management

Timeline

Server/Bartender

First Watch
12.2023 - 03.2025

Server

Another Broken Egg Cafe
02.2020 - 11.2023

0311 Infantry Rifleman

United States Marine Corps
08.2015 - 08.2019

High School Diploma -

Marion Senior High School

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