Zachary Vivona
Rancho Santa Margarita,CA
Summary
Dedicated valet and sales associate with proven skills in customer service and team collaboration. Known for attention to detail and problem-solving abilities, contributing to streamlined operations and exceptional guest experiences. Dynamic team player with a proven track record in customer service and conflict resolution. Skilled in adapting to changing environments and maintaining safety standards. Committed to creating a welcoming atmosphere and improving team operations.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Valet
Douglas Parking
Irvine, California
11.2025 - Current
- Assisted guests with luggage and provided exceptional customer service.
- Conducted routine inspections of parked vehicles to ensure safety.
- Coordinated with team members to streamline parking operations during peak hours.
- Adapted quickly to changing traffic patterns and guest demands daily.
- Greeted guests and answered questions about valet service, directions and local attractions.
Coach
power aquatics
Mission Viejo, California
09.2021 - Current
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Organized and led practice sessions to enhance athlete performance.
- Evaluated swimmer progress and adjusted training plans accordingly.
- Fostered a positive team environment through motivational activities.
Sales Associate
Lowes
Rancho Santa Margarita, California
01.2024 - 04.2025
- Assisted customers in selecting products and understanding features.
- Maintained store displays to ensure products were organized and accessible.
- Collaborated with team members to restock shelves and manage inventory.
- Participated in training sessions to improve product knowledge and sales techniques.
- Followed safety protocols to ensure a secure shopping environment for customers.
Education
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA06-2024
Some College (No Degree) - Business
Saddleback College
Mission Viejo, CASkills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Safety compliance
- Problem solving
- Attention to detail
Certification
Forklift operator - Lowes, 2024
Timeline
Valet
Douglas Parking
11.2025 - Current
Sales Associate
Lowes
01.2024 - 04.2025
Coach
power aquatics
09.2021 - Current
High School Diploma -
Trabuco Hills High School
Some College (No Degree) - Business
Saddleback College