Zachary West
Valparaiso,IN
Summary
Hardworking employee enthusiastic about learning the trade field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Branch Manager
City Electric Supply
Michigan City, IN
08.2023 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Outside Sales Representative
City Electric Supply
Chesterton, IN
02.2019 - 08.2023
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built strong client rapport to establish diversified network of connections.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Identified prospective customers by using business directories and following leads from existing clients.
Diesel Mechanic
TransAmerican
09.2018 - 02.2019
- Performed preventive maintenance on engines, tires and other vehicle systems.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Assessed equipment for damage, wear, battery life and fluid levels.
- Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Inspected vehicle systems to assess function and uncover defects.
- Documented findings and actions taken.
- Discussed repairs with customers and advocated for vehicle safety.
Logistics Manager
Target
10.2017 - 10.2018
- Directed shipping and receiving of wide range of products daily.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Cart Associate
Walmart
01.2017 - 09.2017
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Collected carts left in parking areas and returned to retail stores.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Cleared parking lot of litter and foreign debris.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
Production Manager
McDonald's
06.2015 - 01.2017
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines.
- Trained new employees on all positions in the grill area.
Education
High School Diploma -
Hobart High School
Hobart, IN06.2017
Skills
- MS Office Proficiency
- Strategic Account Development
- Strong Business Acumen
- Account Management
- Client Account Management
- Sales Proposal Creation
- B2B Sales
- Verbal and Written Communication
- Site Visits
- Multitasking Abilities
- Appointment Setting
- Team Leadership
Timeline
Branch Manager
City Electric Supply
08.2023 - Current
Outside Sales Representative
City Electric Supply
02.2019 - 08.2023
Diesel Mechanic
TransAmerican
09.2018 - 02.2019
Logistics Manager
Target
10.2017 - 10.2018
Cart Associate
Walmart
01.2017 - 09.2017
Production Manager
McDonald's
06.2015 - 01.2017
High School Diploma -
Hobart High School
Similar Profiles
Jarrod CawseJarrod Cawse
Account Manager at CITY ELECTRIC SUPPLYAccount Manager at CITY ELECTRIC SUPPLY
Anthony ValdezAnthony Valdez
Operations Manager at City Electric SupplyOperations Manager at City Electric Supply
Tameca HerefordTameca Hereford
Customer Service Manager at City Electric SupplyCustomer Service Manager at City Electric Supply
Colby HarrisColby Harris
Inside Sales / Delivery at City Electric SupplyInside Sales / Delivery at City Electric Supply
Alexandra AdesemowoAlexandra Adesemowo
Clinical Experience at Northwest Health-PorterClinical Experience at Northwest Health-Porter