Zachary Wilkins

San Clemente,CA

Summary

Dynamic professional with over 12 years of experience in online sales and marketing, specializing in website administration, product management, warehouse operations, and studio photography. Proven ability to manage and delegate tasks effectively to achieve daily objectives while overseeing a diverse inventory of more than 100,000 products. Expertise in evaluating financial needs and implementing innovative digital and physical strategies that enhance revenue generation and foster business growth. Committed to leveraging a comprehensive skill set to drive operational excellence and elevate brand presence in competitive markets.

Overview

years of professional experience

Work History

Website Administrator / Store Supervisor

SoCal Skateshop

Mission Viejo, CA

06.2012 - Current

Manage digital assets, studio photography, inventory, purchasing, marketing, data entry, receiving, and shipping. Versatile in all aspects of running day to day operations.
Maintaining daily website functionality. Diagnosing and resolving any and all issues.
Responsible for overseeing 15+ employees at any given time and overseeing that all orders, both domestic and internationally, are fulfilled and shipped correctly in a timely manner.
Attending to customer emails, phone calls, returns, and exchanges, as well as maintaining relationships with vendors.
Trained new employees on customer service excellence, resulting in more efficient and effective team.
Collaborate with business owner to execute daily goals during business hours, and create future goals together during the evening.
Developed and implemented SEO strategies to improve search engine rankings.

Product Photographer / Photo Editor

USOC Medical

Irvine, CA

09.2018 - 09.2022

Worked directly with CEO to develop and apply new digital marketing assets to facelift website.
Analyzed market trends to inform photography styles and approaches for target audiences.
Developed and maintained digital asset management system, improving accessibility of photo archives for future projects.
Replaced 6,000 product photos within first 6 months and helped maintain home page marketing assets.
Remained under contract on an as needed basis to help create new and valuable content for product descriptions.

Sales Representative

Teal Management

Irvine, CA

02.2011 - 06.2012

Presented professional image consistent with company's brand values.
Participated in trade shows and conferences to network and generate leads.
Team leader for 5 associates ensuring daily sales goals are not only met, but exceeded.
Negotiated contracts and pricing agreements to maximize profitability.
Developed new sales approach resulting in immediate results for entire office and remained as a template for the duration of employment.

Warehouse Associate

HomeGoods

Aliso Viejo, CA

06.2009 - 02.2011

Daily receiving, shipping, returns and stocking duties.
Consistently lifted materials weighing as much as 50+ pounds.
Customer service calls for in store pick-ups and inventory checks.
Cash handling.
Worked safely around moving machinery.

Education

Associate of Business Administration - Business Administration

Orange Coast College

Costa Mesa, CA

05-2012

Skills

Adobe Bridge
Microsoft Excel
Miva Merchant
Leadership
Microsoft Office
Attention to detail
Warehouse management

Team building
Adobe Photoshop
Business development
SunShop Administration
Phone etiquette
Customer relationship building
Inventory demand forecasting

Timeline