Dynamic Service Technician with a proven track record at Beyer AC and Heating, specializing in residential service and repair, and a high membership conversion rate. Excelled in leadership, training junior technicians, and fostering strong customer relationships. Skilled in Lennox VRF and Daikin Fit system troubleshooting, consistently enhancing system efficiency and client satisfaction.
Hi, I’m
Zachary Williams
Live Oak,TX
Summary
Overview
13
years of professional experience
1
Certification
Work History
Beyer AC and Heating
Service Technician
10.2014 - 01.2025
Job overview
- Proficient at selling memberships, job efficiency and keeping a low call back rating
- Adhered to safety protocols and policies to reduce workplace hazards.
- Was a team lead for two years and part of the VRF team.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Explained diagnostic findings to customers and gave multiple repair options and potential advantages to system replacement.
- Installed IAQ equipment and explained operation and routine maintenance protocols to customers.
Johnson Air Conditioning
Service Technician
01.2012 - 10.2014
Job overview
- Worked on large Commercial RTU's, performed planed maintenances and light refrigeration.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
Everest InstituteSan Antonio, TX
Diploma from HVAC
05-2008
University Overview
South West Preparatory School735 S WW White Rd
High School Diploma
05-2005
University Overview
Skills
- Residental Installation and repair
- Service Titan
- High Membership conversion rate
- Preventive Maintenance
- Daikin Service Monitoring
- Work with minimal supervision
- Troubleshooting skills
- Customer relationship management
- Home warranty Experience
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- AC & Refrigeration Contractor License
Availability
See my work availability
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Available
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wednesday
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Timeline
Service Technician
Beyer AC and Heating
10.2014 - 01.2025
Service Technician
Johnson Air Conditioning
01.2012 - 10.2014
Everest Institute
Diploma from HVAC
South West Preparatory School
High School Diploma
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