Zachary Wilson
Des Moines,IA
Summary
Dynamic and results-driven professional with extensive experience as Managing Partner at Outback Steakhouse, specializing in revenue growth and strategic planning. Proven track record in enhancing customer satisfaction and implementing cost control measures, leading to improved profitability. Strong leadership skills complemented by food safety expertise and a commitment to operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Managing Partner
Outback Steakhouse
Clive, IA
01.2021 - Current
- Directed operational strategies to enhance customer satisfaction and streamline service delivery.
- Implemented cost control measures that improved profitability across multiple locations.
- Developed training programs for staff, fostering a culture of excellence and consistency in service.
- Analyzed market trends to inform menu development and promotional strategies, boosting sales performance.
- Established and implemented business procedures and process improvements.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
Kitchen Manager
Texas Roadhouse
West Des Moines, IA
01.2018 - 01.2021
- Oversaw daily kitchen operations, ensuring food quality and safety standards were met consistently.
- Trained and mentored kitchen staff on proper cooking techniques and equipment usage.
- Developed and implemented efficient inventory management processes to reduce waste.
- Collaborated with management to create seasonal menu items aligned with customer preferences.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
Iowa State University
Ames, IA01.2018
Skills
- Revenue growth
- Strategic planning
- Operations management
- Financial administration
- Forecasting
- Firm financial oversight
- Partnership development
- Food safety expertise
Certification
ServSafe
Timeline
Managing Partner
Outback Steakhouse
01.2021 - Current
Kitchen Manager
Texas Roadhouse
01.2018 - 01.2021
Bachelor of Science - Hotel, Motel, And Restaurant Management
Iowa State University