Zachary Wilson
Port Orange
Summary
Results-driven Facilities Operations Specialist with over eight years of expertise in facility maintenance, custodial services, and operational support across diverse commercial accounts. Demonstrated leadership in supervising teams of up to 15 employees, including bilingual workforces, while consistently upholding high standards of cleanliness, safety, and customer satisfaction in commercial, corporate, automotive, and aerospace environments. Proficient in employee training, inventory management, vendor coordination, facility operations, equipment maintenance, and client relations. Recognized for exceptional communication skills and a proven ability to foster positive relationships with management, staff, and service providers.
Overview
8
8
years of professional experience
Work History
Operations Manager
McFarran Corporation
Ormond Beach, FL
01.2018 - Current
- Supervise and coordinate daily operations for a team of 15 employees across multiple commercial accounts.
- Conduct interviews, assist with hiring decisions, and oversee employee onboarding and training.
- Train new employees on company procedures, safety protocols, and account-specific cleaning standards.
- Maintain accountability for facility access, including management of building keys and security codes.
- Perform routine inventory audits to ensure adequate supplies of cleaning chemicals, paper products, and janitorial equipment.
- Coordinate supply orders with vendors and personally distribute materials to various account locations when needed.
- Serve as a liaison between clients and staff to ensure service expectations are consistently met.
Facilities Operations Specialist
Ford
Daytona Beach, FL
01.2020 - Current
- Maintain cleanliness and safety standards throughout dealership showrooms, offices, customer waiting areas, service departments, and restrooms.
- Manage custodial supply inventories and ensure cleaning closets remain organized and fully stocked.
- Perform preventive maintenance and minor repairs on vacuum cleaners and floor-care equipment, reducing equipment downtime.
- Oversee laundering, organization, and redistribution of cleaning materials and microfiber supplies.
- Coordinate specialty cleaning services, including carpet, glass, and floor restoration projects with outside contractors.
- Communicate regularly with dealership management to identify opportunities for service improvements and maintain customer satisfaction.
Facilities Operations Specialist
Cadillac
Daytona Beach, FL
01.2024 - Current
- Maintain a polished and professional appearance throughout showroom, office, and customer-facing areas to support the dealership's premium brand image.
- Perform detailed cleaning of high-visibility surfaces, displays, offices, conference rooms, and customer reception areas.
- Conduct routine quality inspections to ensure all facility areas meet company cleanliness standards.
- Respond promptly to management requests and special cleaning needs for customer events and dealership presentations.
- Monitor restroom, lobby, and customer lounge areas throughout the day to maintain a welcoming environment for guests.
- Build strong working relationships with dealership management through consistent communication and dependable service delivery.
Facilities Operations Specialist
VerdeGo Aero; Embry-Riddle Aeronautical University
Daytona Beach, FL
01.2022 - Current
- Maintain cleanliness and organization within a secure aerospace research and aircraft hangar environment containing specialized equipment, workstations, and high-value assets.
- Perform detailed cleaning of offices, workspaces, hangar floors, walls, doors, common areas, and employee facilities while adhering to strict facility access and security requirements.
- Exercise exceptional care when working around sensitive machinery, aviation components, research equipment, and technical work areas.
- Support a safe and professional workplace by identifying housekeeping concerns and ensuring facility standards are consistently maintained.
- Demonstrate reliability and trustworthiness through authorized access to restricted areas requiring heightened security awareness and accountability.
- Contribute to the overall appearance and functionality of the facility by maintaining clean, orderly, and inspection-ready environments.
Facilities Operations Specialist
Holland Financial
Ormond Beach, FL
01.2020 - Current
- Maintain a clean, organized, and professional environment throughout a multi-tenant office building occupied by several independent businesses.
- Coordinate custodial services to meet the unique requirements of different office tenants, ensuring each company’s workspace is maintained according to its specific expectations and operational needs.
- Manage inventory and distribution of cleaning supplies, paper products, and restroom consumables for both upper and lower floors of the facility.
- Conduct routine inspections of common areas, offices, conference rooms, break rooms, and restrooms to ensure a consistently high standard of cleanliness.
- Respond promptly to tenant requests and special service needs while maintaining positive working relationships with building occupants and management.
- Support facility operations through detailed attention to presentation, sanitation, and workplace safety standards.
Education
Certificate - Television Broadcasting
Daytona State College
Daytona Beach, FL01-2015
High School Diploma - undefined
Warner Christian Academy
South Daytona, FL01-2010
Skills
- Team Leadership
- Facility Operations
- Inventory Control
- Vendor Coordination
- Employee Training
- Quality Assurance
- Client Relations
- Safety Compliance
Timeline
Facilities Operations Specialist
Cadillac
01.2024 - Current
Facilities Operations Specialist
VerdeGo Aero; Embry-Riddle Aeronautical University
01.2022 - Current
Facilities Operations Specialist
Ford
01.2020 - Current
Facilities Operations Specialist
Holland Financial
01.2020 - Current
Operations Manager
McFarran Corporation
01.2018 - Current
High School Diploma - undefined
Warner Christian Academy
Certificate - Television Broadcasting
Daytona State College