Zachary Woolf
La Porte,TX
Summary
CompTia A+ certified and CompTia Network+ certified with knowledge in networking and troubleshooting. Currently working toward IT bachelor’s degree which includes other certifications such as CompTia Security+ which is currently in progress. Highly motivated to get into the IT field, learn as many skills as possible and take on new challenges. Highly motivated to learn and work with employees and customers and accomplish what needs to be done to generate the best outcomes and positivity.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Estore Curbside
HEB
Deer Park, TX
06.2017 - Current
- Identified customer needs promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
Tools Associate
Harbor Freight
Pasadena, Texas
05.2015 - 06.2017
- Assisted customers with selecting items and answering questions about products.
- Resolved customer concerns through clear communication and professional service, enhancing customer satisfaction.
- Handled incoming calls regarding orders and inquiries, providing timely assistance to customers.
- Performed cash register functions accurately and efficiently.
- Stocked freight and organized backroom inventory to ensure sales floor readiness for customers.
Warehouse Worker
Hollister
Clear Lake, TX
10.2013 - 05.2015
- Scanned inventory with RF devices, ensuring accurate stockroom records and efficient inventory management.
- Sorted and labeled merchandise to optimize storage and streamline shipment routing.
- Operated scanners, computers, and other equipment to track orders.
- Stocked warehouse shelves with folded apparel, accessories, and seasonal inventory.
Education
Associate of Science - Computer Science
San Jacinto College
Pasadena, TX05-2019
Bachelor of Science - Information Technology And Cybersecurity
Western Governors University
Salt Lake City, UT10-2026
Skills
- CompTia A Certified
- CompTia Network Certified
- Network troubleshooting
- Technical support
- Networking
- Strong analytical skills
- Technical aptitude
- Customer service
- Attention to detail
- Inventory management
Certification
- CompTia A+ Certification- COMP001022493807
- CompTia Network+ Certification- COMP001023084886
Timeline
Estore Curbside
HEB
06.2017 - Current
Tools Associate
Harbor Freight
05.2015 - 06.2017
Warehouse Worker
Hollister
10.2013 - 05.2015
Associate of Science - Computer Science
San Jacinto College
Bachelor of Science - Information Technology And Cybersecurity
Western Governors University