Zachary Wyatt
Kingsport,TN
Overview
9
9
years of professional experience
Work History
Assisstant Golf Professional
The Virginian Golf Club
Bristol, VA
03.2017 - Current
- Assisted golf club members and guests by carrying and cleaning their clubs from the range to their cart.
- Ensured the range was properly set up each morning before 8 a.m..
- Prepared golf carts by stocking pencils, tees, scorecards, waters, and towels.
- Monitored pace of play, turf repairs, and tee times for players.
- Shut down facility at least 4 times per week by turning off lights, storing equipment and locking doors.
- Organized and arranged golfers' tee times to keep course activities running smoothly.
- Worked in pro shop sales counter to sell merchandise, answer questions and distribute golf cart keys to members.
- Increased customer satisfaction by giving water and towels to golfers.
- Enhanced productivity of club by training new co-workers on day-to-day operations.
- Maintained records of daily operations using Jonas
- Organized store merchandise racks by color, size and style to promote visually appealing environment.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations such as pro shop, bathrooms, first tee, and practice holes.
- Have been responsible for cleanliness of cart barn and bag room for 5 years.
- Made sure each shift had adequate coverage for the days events.
- Managed outside cart staff and made sure member and guests needs were being met in a respectful and professional manner.
- Helped count Pro Shop inventory each month.
Cashier
Lowes Home Improvement Stores
Johnson City, TN
04.2013 - 03.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Cleaned Restrooms
- Issued refunds
Education
Bachelor of Science - Interdisciplinary Studies
East Tennesssee State University
Johnson City, TN05.2016
Associate of Science - Special Education
Northeast State Community College
Blountville, TN05.2014
Skills
- Eligibility Requirements
- Team-Building Exercises
- Equipment Use Monitoring
- Performance Monitoring and Optimization
- Critical Thinking
- Customer Service and Assistance
- Effective Customer Service
- Staff Support
- Closing Procedures
- Performance Goals
Timeline
Assisstant Golf Professional
The Virginian Golf Club
03.2017 - Current
Cashier
Lowes Home Improvement Stores
04.2013 - 03.2017
Bachelor of Science - Interdisciplinary Studies
East Tennesssee State University
Associate of Science - Special Education
Northeast State Community College
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