Zacharyah Hollie
Atlanta,GA
Summary
Versatile and results-oriented professional with a strong background in claims investigation and property valuation, honed at Self Employed Services. Demonstrates exceptional technical knowledge and a commitment to excellence, evidenced by a Texas Claims Adjuster License. Skilled in fostering positive relationships and efficiently assessing damages, ensuring accuracy and client satisfaction.
Overview
4
4
years of professional experience
Work History
Adjuster
Self Employed Services
03.2022 - Current
- Investigated and assessed damage to property and reviewed property damage estimates.
- Analyzed information gathered by investigations to report findings and recommendations.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Correctional Officer
Clayton County Sheriff's Office
10.2023 - 07.2024
- Observed behavior of residents individually and in groups.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Booked new inmates into facility and processed inmates for release.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Interviewed inmates to obtain information and assess needs.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Responded to emergency situations and de-escalated hostile confrontations.
- Documented inmate behavior and activities in logbooks.
- Prepared reports to document incidents and violations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Assisted in intake and release of inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Interviewed inmates to obtain information and evidence.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Investigated and responded to incidents of inmate misconduct.
- Coordinated with other law enforcement personnel to exchange information.
Sheriff Processing Tech
Dekalb County Sheriffs Department
11.2022 - 10.2023
- Prepared, processed, and transmitted various reports.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
Cashier
Walmart
10.2021 - 11.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Crew Member
Best Buy
09.2020 - 11.2021
- Worked well with teammates and accepted coaching from management team.
- Operated cash register to ring up final bill and process various forms of payment.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Eagle's Landing High School
Mcdonough, GA05.2021
Skills
- Property valuation
- Technical knowledge
- Damage Assessment
- Claims Investigation
- Texas Claims Adjuster License
Timeline
Correctional Officer
Clayton County Sheriff's Office
10.2023 - 07.2024
Sheriff Processing Tech
Dekalb County Sheriffs Department
11.2022 - 10.2023
Adjuster
Self Employed Services
03.2022 - Current
Cashier
Walmart
10.2021 - 11.2022
Crew Member
Best Buy
09.2020 - 11.2021
High School Diploma -
Eagle's Landing High School
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