Experienced with patient intake procedures and administrative coordination. Utilizes effective communication and organizational skills to enhance operational efficiency. Knowledge of healthcare documentation and patient service protocols, ensuring seamless processes and patient satisfaction.
Work History
Intake Coordinator
1 Year 4 Months
Rolling Hills Hospital | 04.2025 - Current
Facilitated communication between patients and medical staff, ensuring timely resolution of inquiries and concerns.
Coordinated patient intake processes to enhance operational efficiency and streamline workflow.
Implemented electronic health record systems to improve data accuracy and accessibility for healthcare providers.
Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Reduced errors in patient data entry with thorough verification processes and attention to detail.
Completed intake assessment forms and filed clients' charts.
Answered phone calls and provided new clients with required paperwork to initiate service.
BHS II
1 Year 5 Months
Rolling Hills Hospital | 11.2023 - 04.2025
Assisted in the direct care and management of patients across all age ranges with medical and behavioral issues under the supervision of the LPN/RN.
Supported unit programming to enhance therapy carryover, leisure activities, and daily living skills aligned with patients' functional abilities and developmental levels.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Mypac Supervisor
1 Year 7 Months
Youth Villages | 01.2015 - 08.2016
Supervise 4 Primary Service Coordinators and 1 Resource Development Coordinator
Provided on-call support 24/7 for urgent matters
Reviewed ISP and monitored task completion on ISP
Review of transition and discharge plans
Review wraparound service and case management encounters
Conduct group supervision weekly
Individual supervision of PSC’s, including development plans, individual meetings, skill building
Cover case activities as indicated and cover PSC responsibilities when PSC absent
Facilitated resource development for office/region, enhancing PSC knowledge of community resources
Ensured youth maintained in least restrictive setting to promote stability and support
Primary Care Service Coordinator
1 Year 2 Months
Youth Villages | 11.2013 - 01.2015
Managed caseload of 6-8 youth/families, delivering tailored care coordination services.
Facilitated wraparound meetings to align resources and support for families.
Collaborated with the family and key players in the development of the Individual Service Plan.
Develop and update the ICMP (Individualized Crisis Management Plan).
Provided on-call crisis support to families during emergencies. to provide crisis support 24/7.
Conducted triage of crisis calls to assess immediate needs and direct resources. to determine the appropriate assistance.
On Call to provide crisis support 24/7.
Provide transportation to appointments and activities if the family lacks resources.
Oversaw medication administration, ensuring compliance and safety for youth.
Youth Minister
1 Year 4 Months
Main Street Baptist Church | 04.2013 - 08.2014
Coordinate all student events such as Disciple Now, Youth Week, Summer Camps, Retreats, Concerts, Fundraisers, fellowship, etc.
Build meaningful relationships with the students and parents and minister in times of need or crisis.
Coordinated student events including Disciple Now, Youth Week, Summer Camps, Retreats, Concerts, Fundraisers, and fellowship activities to foster community engagement.
Built meaningful relationships with students and parents, providing support and ministry during times of need or crisis.
Recommended annual budget to Budget Committee to ensure adequate resources for youth programs.
Work with the Recreation Committee to organize recreation and fellowship events such as:
Organized golf tournaments for community engagement
Coached men's basketball team to enhance player skills
Organized men's and women's softball teams for competitive play
Coordinated additional events to meet community interests
Executed various tasks to support team objectives.
Case Manager
2 Years 5 Months
Pine Belt Mental Health | 06.2011 - 11.2013
Assisted in the division of Children & Family Services by providing support to families in need.
Advocated for patients' needs and concerns.
Investigated and reported adverse occurrences to ensure client safety and compliance
Coordinated the integration of social services for clients.
Enhanced collaborative relationships to empower patients and families in decision-making
Investigates and reports adverse occurrences
Work in the division of Children & Family Services
Education
Bachelor of Science - Psychology, Religion/Philosophy
The University of Southern Mississippi | Hattiesburg, Mississippi | 05-2011
Relevant Coursework
Adolescent Psychology
Abnormal Psychology
Social Psychology
Child Psychology
Psychology of Learning
General Psychology
Developmental Psychology
Educational Psychology
Forensic Psychology
History & Systems of Psychology
Psychology of Research Methods
Psychology of Sensation & Perception
Theory & Practice of Counseling &Psychotherapy
Psychology of the Behavioral Neuroscience
Psychology of Statistics for the Behavioral Science
Behavioral Intervention
Intro to Sociology
Old & New Testament Survey
The Life of Christ
Critique of Christendom
Comparative Religion
Ministerial Seminar
Religion of Buddhism
Skills
Healthcare communication
Appointment scheduling
Data entry
Follow-up communication
Customer service
Multitasking and prioritization
Confidentiality
Disclaimer
Last Updated on 08/01/2026 @ 4:55pm.
Timeline
Intake Coordinator
Rolling Hills Hospital
04.2025 - CurrentRead More
BHS II
Rolling Hills Hospital
11.2023 - 04.2025Read More
Mypac Supervisor
Youth Villages
01.2015 - 08.2016Read More
Primary Care Service Coordinator
Youth Villages
11.2013 - 01.2015Read More
Youth Minister
Main Street Baptist Church
04.2013 - 08.2014Read More
Case Manager
Pine Belt Mental Health
06.2011 - 11.2013Read More
The University of Southern Mississippi
Bachelor of Science from Psychology, Religion/Philosophy