Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Languages
Timeline
Manager

Zachary Clark

Raleigh,NC

Summary

Dynamic salesperson excelling in customer engagement and conflict resolution. Adept at upselling and personalizing guest experiences, I thrive in fast-paced environments. My analytical reasoning and effective communication skills drive successful outcomes, ensuring customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Salesperson/Customer Service Representative

Sullivan's Steakhouse
05.2023 - 08.2025
  • Provided adaptive customer service to guests in a fast-paced environment
  • Collaborated with team members to ensure smooth operations during busy holiday seasons
  • Trained new employees on company policies and procedures
  • Conducted needs assessments to understand guests' preferences and make personalized recommendations
  • Adapted quickly to changing priorities and maintained a positive attitude under pressure
  • Demonstrated sales skills by upselling menu items and promoting specials
  • Presented professional image consistent with company's brand values.
  • Recorded accurate and efficient records in customer database.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Education

Bachelor of Science - Business Administration

Barton College
Wilson, NC
12-2025

High School Diploma -

Tarheel Challenge Academy
Salemburg, NC
12-2020

Skills

  • Customer engagement strategies
  • Active listening
  • Proficient in conflict resolution
  • Customer service
  • Website design
  • Adaptable to change
  • Effective communication
  • Data analysis
  • Analytical reasoning

Interests

  • Web Development and Design
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Swing Trading Securities


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Full Professional

Timeline

Salesperson/Customer Service Representative

Sullivan's Steakhouse
05.2023 - 08.2025

Bachelor of Science - Business Administration

Barton College

High School Diploma -

Tarheel Challenge Academy