Zachary 'Flora' D'Aquila
Omaha,NE
Summary
Proven in delivering exceptional customer service and teamwork at Dunkin, I excel in time management and problem-solving, adept at multitasking and maintaining high-quality standards. My experience includes leading teams and enhancing store image, showcasing my ability to handle challenging situations with politeness and efficiency.
Overview
3
3
years of professional experience
Work History
Dunkin Crew Member Plhs
Dunkin
09.2022 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Closed and opened the Store
- Was able to direct coworkers
- Learned the ability to be polite even when costumers were challenging
Hy-Vee Courtesy Clerk
HyVee Foods
06.2021 - 09.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
Roncalli Catholic
Omaha Nebraska05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Learning French in Free Time
I love learning about cultural and how to read and write in French. I use babble everyday as well as taking classes in school. I hope I am able to become a C2 level in French one day. I am currently on A2.
Timeline
Dunkin Crew Member Plhs
Dunkin
09.2022 - 08.2024
Hy-Vee Courtesy Clerk
HyVee Foods
06.2021 - 09.2022
High School Diploma -
Roncalli Catholic
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