Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
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Zacherie Thomas

Server, Rug Tufting Operator
Phoenix,AZ

Summary

Proven expert in tufting at Tufted Thomas, I leveraged strong attention to detail and problem-solving skills to enhance product quality, achieving consistently positive customer feedback. Skilled in multitasking and customer service, I adeptly balanced technical proficiency with guest engagement, fostering team collaboration and operational efficiency.

Overview

7
7
years of professional experience

Work History

Rug Maker

Tufted Thomas
01.2023 - Current
  • Developed expertise in handling complex patterns or designs in the tufting process to meet specialized customer requirements.
  • Exhibited strong attention to detail in maintaining quality standards for all tufted products, resulting in consistently positive customer feedback and repeat business.
  • Enhanced product quality by meticulous inspection of tufted materials before, during, and after production.
  • Sustained continuous operation of machinery by promptly addressing any technical issues or malfunctions that arose during shifts.
  • Demonstrated flexibility in adapting to various types of tufting machines as needed for different projects.
  • Streamlined operational efficiency by organizing workspace, maintaining clean working conditions, and storing tools properly.
  • Collaborated with team members to ensure smooth workflow and timely completion of orders.
  • Supported inventory management processes through accurate tracking of raw materials usage during production runs.
  • Ensured customer satisfaction through precise adherence to order specifications and delivering high-quality products.
  • Monitored equipment during use to promote successful operations by completing real-time adjustments and enhancements.
  • Loaded knitters or creels with specific yarn based specifications laid out by production sheets and client orders.
  • Observed woven cloth to detect weaving defects.

Server

Catering Company
03.2018 - 03.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Checked in with servers to confirm preparedness before seating customers.

Education

High School Diploma -

Primavera Online High School
Chandler, AZ
07.2024

Skills

Friendly, Positive Attitude

Teamwork and Collaboration

Computer Skills

Customer Service

Problem-Solving

Time Management

Flexible and Adaptable

Multitasking

Strong Work Ethic

Guest Engagement

Table Setting

Food Running

Supply Restocking

Software

Adobe Photoshop

IOS

Microsoft Word

Languages

French
Elementary

Timeline

Rug Maker

Tufted Thomas
01.2023 - Current

Server

Catering Company
03.2018 - 03.2018

High School Diploma -

Primavera Online High School
Zacherie Thomas Server, Rug Tufting Operator