Zachery Payne
Independence
Summary
Driven Warehouse Manager with 10+ year history of promoting financial objective attainment through strategic personnel and warehousing management. Exceptional Interpersonal Communication and knowledge in warehouse operations. Reputation for high standards and accuracy.
Overview
13
13
years of professional experience
Work History
Child Caregiver
Self-employeed
08.2025 - Current
- Provided attentive care and supervision for children, ensuring safety and well-being.
- Developed engaging activities to promote learning and social interaction among children.
- Maintained a clean and organized environment conducive to child development and safety.
- Communicated effectively with parents regarding children's progress and behavioral observations.
- Assisted in implementing daily routines to create structure and stability for children.
- Adapted activities based on individual children's needs, fostering inclusivity and engagement.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Established daily routines to provide structure and predictability for children under care.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
- Worked with children to develop good cognitive, physical and language skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Assisted in potty training and other daily hygiene activities to support child development.
- Monitored children's activities to verify safety and wellbeing.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Documented children's growth and development.
- Logged information regarding naps, feedings, and any medications administered.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Created and implemented activities to promote language development.
DoorDash Delivery Driver
DoorDash
07.2022 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated efficiently using GPS technology, optimizing delivery routes for timely service.
- Communicated effectively with customers regarding order status and any potential delays.
- Managed multiple deliveries simultaneously while maintaining high accuracy in order fulfillment.
- Implemented strategies to enhance delivery efficiency, resulting in improved customer feedback scores.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests.
- Completed daily pre- and post-trip vehicle inspections.
Ops Manager
FedEx Ground
02.2025 - 08.2025
- Streamlined daily operations to enhance efficiency and reduce delays.
- Coordinated cross-functional teams to meet operational goals and deadlines.
- Implemented process improvements that increased accuracy in package sorting.
- Trained new employees on standard operating procedures and safety protocols.
- Facilitated communication between management and staff to resolve operational issues effectively.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.
- Ensured regulatory compliance by maintaining up-to-date knowledge of industry standards and implementing appropriate policies and procedures.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to senior management.
- Increased profit by streamlining operations.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed and implemented operational procedures to enhance team efficiency.
- Facilitated regular team meetings to foster communication and collaboration among staff.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Inspected incoming and outgoing shipments for accuracy and quality compliance.
- Trained new employees on proper loading techniques and safety protocols.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Consistently met performance targets by prioritizing high-priority shipments for faster turnaround times.
- Assisted in training new hires, sharing best practices for safe and efficient loading.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated pallet jacks to transport packages efficiently within warehouse environment.
- Maintained high standards of safety compliance, adhering to company protocols.
- Collaborated with team members to ensure timely processing of incoming shipments.
- Conducted quality checks on packages, minimizing errors in order fulfillment.
- Followed safety regulations to maintain safe work environment.
- Adapted quickly to changing workloads and priorities during peak operational periods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Improved package tracking accuracy, diligently updating database with scan information and handling exceptions.
- Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Reduced downtime, performing routine maintenance and troubleshooting on conveyor systems and sorting machinery.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Managed warehouse operations and verified proper shipment procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
Material Handler
Camco
01.2025 - 01.2025
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.Maintained inventory accuracy by performing regular stock checks and adjustments.
- Collaborated with team members to optimize workflow and improve productivity.
- Assisted in organizing storage areas for easy access to materials and supplies.
- Followed safety protocols consistently to minimize workplace hazards and risks.
- Participated in training sessions to enhance skills in material handling techniques.
- Packed items into appropriate containers for shipment.
- Transported inventory items to appropriate locations.
- Contributed to maintaining cleanliness and organization throughout the warehouse environment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Performed cycle counts and inventory control to accurately track product levels.
- Coordinated disposal of obsolete materials, ensuring environmentally friendly practices.
- Implemented barcode system for inventory management, streamlining tracking process.
- Supported production line with timely material supply, keeping operations running without interruptions.
- Fostered culture of continuous improvement, suggesting several process enhancements.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Surrounded items in cling film.
- Operated mixing equipment to blend chemical formulations according to precise specifications.
- Monitored batch processes to ensure consistency and quality of final products.
- Collaborated with team members to troubleshoot production issues and improve workflow efficiency.
- Adhered to safety protocols while handling hazardous materials in compliance with regulations.
Line Assembler
Jabil
08.2024 - 12.2024
- Assembled components on production line following specifications and quality standards.
- Operated assembly tools and machinery to achieve efficient workflow.
- Conducted routine inspections to ensure product quality and compliance with safety regulations.
- Collaborated with team members to optimize production processes and reduce downtime.
- Trained new employees on assembly procedures and safety protocols.
- Monitored inventory levels of materials, notifying supervisors as needed for replenishment.
- Documented assembly processes and maintained accurate records of production activities.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Assisted quality assurance by inspecting items and removing defective parts.
- Practiced standard operating procedures for consistent production results.
- Removed imperfections in component pieces and finished work.
- Reduced assembly time with proficient use of hand tools, power tools, and specialized equipment.
- Improved safety standards by adhering to company protocols and maintaining a clean and organized work area.
- Delivered timely completion of projects thanks to strong time management skills and prioritizing tasks effectively based on deadlines and workload demands.
- Assisted in training new hires on assembly techniques, fostering a supportive work environment that encouraged skill development and collaboration among team members.
- Read and understood schematics to accurately connect each component.
- Upheld high-detail orientation while assembling intricate components, ensuring each piece met exact specifications for optimal fitment and function within final products.
- Restocked other stations and moved completed items to other stations for additional processing.
- Changed out equipment, tools and materials to set up new production runs.
- Completed durable assemblies and subassemblies with hand and power tools.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Investigated and resolved production issues.
- Operated various machines used in production processes.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Completed daily inspection of machines and equipment.
- Utilized safety devices and procedures to protect personnel and equipment.
- Facilitated collaboration between production and other departments.
- Installed, adjusted and repaired automated machines and robots.
Water Spider
Amazon
01.2024 - 04.2024
- Operated pallet jacks to transport packages efficiently within warehouse environment.
- Sorted and organized packages according to delivery routes for optimal dispatch.
- Maintained high standards of safety compliance, adhering to company protocols.
- Collaborated with team members to ensure timely processing of incoming shipments.
- Assisted new hires in understanding operational procedures and safety measures.
- Managed inventory tracking using warehouse management systems for accuracy.
- Adapted quickly to changing workloads and priorities during peak operational periods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Communicated with supervisors about delays or other issues with shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Facilitated team-oriented environment, sharing handling techniques that minimized effort and reduced injury risk.
- Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Increased team morale with consistent encouragement and recognition for meeting daily targets.
- Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
- Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Collaborated with drivers to streamline package loading, maximizing space utilization in delivery vehicles.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Surrounded items in cling film.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Moved furniture and boxes using utility dolly.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
Package Handler Trainer
FedEx Ground
10.2022 - 08.2023
- Trained new package handlers on safety protocols and operational procedures.
- Oversaw daily workflow, ensuring compliance with FedEx standards for package handling.
- Developed training materials and resources to enhance team performance and efficiency.
- Conducted regular assessments to evaluate trainee progress and identify areas for improvement.
- Collaborated with management to address operational challenges and optimize training programs.
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Strengthened communication skills among team members through targeted group activities and exercises during training sessions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Conducted quality checks on packages, minimizing errors in order fulfillment.
- Followed safety regulations to maintain safe work environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Surrounded items in cling film.
- Used hand-held scanners and physical logs to accurately track item movements.
- Adapted quickly to changing workloads and priorities during peak operational periods.
- Communicated with supervisors about delays or other issues with shipments.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Increased team morale with consistent encouragement and recognition for meeting daily targets.
- Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
Warehouse Forklift Operator
Dollar General Distribution Center
06.2022 - 09.2022
- Operated forklifts to efficiently move and organize inventory within warehouse environment.
- Loaded and unloaded shipments, ensuring accurate placement of products in designated areas.
- Conducted regular safety inspections on equipment to maintain compliance with operational standards.
- Assisted in training new operators on best practices for safe forklift operation and warehouse procedures.
- Monitored supply levels and reported discrepancies to management for timely resolution and replenishment.
- Maintained cleanliness and organization of work area, promoting safety and adherence to company policies.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
- Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Maneuvered forklift safely in congested and confined areas.
- Manually counted Number of picked and packaged orders for any loss.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Weighed materials or products to record weight or other production data on tags or labels.
- Packed items into appropriate containers for shipment.
Inventory Control Supervisor
UPS
01.2021 - 11.2021
- Oversaw inventory management processes, ensuring accuracy and compliance with company standards.
- Led team in optimizing stock levels, reducing excess inventory through strategic planning.
- Implemented training programs for staff on best practices in inventory control and safety protocols.
- Developed and maintained inventory tracking systems to enhance visibility and reporting accuracy.
- Conducted regular audits to identify discrepancies and improve overall inventory integrity.
- Collaborated with cross-functional teams to align inventory strategies with operational goals.
- Analyzed data trends to forecast demand and adjust procurement accordingly, improving efficiency.
- Mentored junior staff, fostering a culture of continuous improvement within the inventory department.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Decreased inventory shrinkage through diligent monitoring, security measures, and employee training on loss prevention practices.
- Led a team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
- Optimized storage space utilization by reorganizing warehouse layout and product placement.
- Reduced stock discrepancies with thorough audits of physical inventory and warehouse organization.
- Implemented barcode scanning system to improve inventory tracking and reduce manual data entry errors.
- Streamlined warehouse operations by implementing efficient inventory control processes and procedures.
- Coordinated cross-functional teams for successful execution of annual physical inventories and reconciliation activities.
- Supported company''s growth strategies by effectively managing higher volumes of products without compromising accuracy or efficiency.
- Facilitated regular communication between departments for seamless coordination in replenishment activities.
- Collaborated with purchasing department to maintain optimal stock levels and minimize overstocks or stockouts.
- Analyzed sales trends to forecast future demand patterns, enabling proactive adjustments to inventory levels as needed.
- Maintained up-to-date knowledge on industry best practices and emerging technologies for continuous improvement in inventory control operations.
- Enhanced order fulfillment speed, ensuring accurate picking, packing, and shipping of customer orders.
- Coordinated with sales and production teams to align inventory levels with upcoming promotions and launches, ensuring readiness.
- Streamlined inventory management process, significantly reducing time spent on manual checks by implementing digital tracking system.
- Minimized overstock and understock situations, adjusting inventory levels based on trend analysis and sales forecasts.
- Conducted detailed inventory forecasts to anticipate demand and adjust procurement schedules, avoiding stockouts.
- Achieved notable reduction in order processing times by reorganizing picking and packing system.
- Processed damaged goods and completed wasted inventory paperwork.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Memorized facility layout and located products.
- Motivated and managed performance, activities and responsibilities of Inventory Control Team.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Line Cook
Frischs Restaurants Inc
01.2020 - 01.2021
- Prepared high-quality menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen stations, ensuring compliance with health regulations.
- Collaborated with team members to expedite meal service during peak hours.
- Assisted in training new kitchen staff on food preparation techniques and safety protocols.
- Oversaw daily kitchen operations, ensuring consistency in food quality and presentation standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
- Enhanced kitchen efficiency by maintaining clean and organized workstation.
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in training new cashiers on register operations and customer service standards.
- Collaborated with team members to manage high-volume periods while maintaining service quality.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Monitored inventory levels, notifying management of restocking needs to prevent shortages.
- Streamlined checkout procedures by suggesting improvements, reducing average transaction times consistently.
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Maintained cleanliness of bar area, adhering to health and safety standards consistently.
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Collaborated with kitchen staff to synchronize food and beverage service for events.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Reload Lead
DHL
01.2019 - 01.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Supervised daily loading dock operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on best practices for loading and unloading procedures.
- Implemented process improvements that enhanced productivity and reduced turnaround times.
- Conducted regular inspections of loading equipment to ensure compliance with safety standards.
- Collaborated with logistics teams to streamline inventory management processes.
- Conducted performance evaluations for staff members, providing constructive feedback and identifying areas of growth potential.
- Coordinated with other supervisors to ensure smooth workflow between departments, fostering strong teamwork across the organization.
- Reduced employee turnover rate through effective communication and team building exercises.
- Improved loading efficiency by streamlining dock processes and implementing new strategies.
- Handled high-pressure situations calmly under tight deadlines.
- Ensured compliance with all federal regulations related to transportation safety standards.
- Assisted in resolving conflicts among team members amicably.
- Enhanced customer satisfaction by addressing issues promptly and maintaining open lines of communication.
- Developed contingency plans for unexpected events or delays, minimizing disruptions to daily operations.
- Trimmed equipment downtime through proactive maintenance scheduling and timely repairs when necessary.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Participated in company-wide initiatives aimed at improving overall operational effectiveness within the organization.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Assigned tasks to team members to complete within designated time frames.
- Handled day-to-day shipping and receiving overseeing more than 120,000 packages per day.
Ops Manager
Fedex Ground
06.2013 - 07.2019
- Streamlined daily operations to enhance efficiency and reduce delays.
- Coordinated cross-functional teams to meet operational goals and deadlines.
- Implemented process improvements that increased accuracy in package sorting.
- Trained new employees on standard operating procedures and safety protocols.
Education
High School Diploma -
Simon Kenton
Independence, KYSkills
- CPR and AED training
- Cleaning and sanitizing
- Hygiene and cleanliness
- Schedule management
- Meal preparation
- Social skills teaching
- Technology-savvy
- Packaging and labeling
- Loading and unloading
- Picking and packing
- Self-motivated and disciplined
- Attention to detail
- Problem-solving
- Warehouse operations
- Warehouse organization
- Data entry
- Forklift operations
- Inventory tracking
- Quality control
- Safety training
- Warehouse logistics
- Hazardous materials handling
- Operations support
- Time management
- Verbal and written communication
- Multitasking and organization
- Skid building
- Able to lift and carry 200 lbs
- Barcode scanning
- Pick-list processing
- Truck processing
- Willing to learn
- Critical thinking
- Decision-making
- Pallet jack operation
Languages
English
Native or Bilingual
Timeline
Child Caregiver
Self-employeed
08.2025 - Current
Ops Manager
FedEx Ground
02.2025 - 08.2025
Material Handler
Camco
01.2025 - 01.2025
Line Assembler
Jabil
08.2024 - 12.2024
Water Spider
Amazon
01.2024 - 04.2024
Package Handler Trainer
FedEx Ground
10.2022 - 08.2023
DoorDash Delivery Driver
DoorDash
07.2022 - Current
Warehouse Forklift Operator
Dollar General Distribution Center
06.2022 - 09.2022
Inventory Control Supervisor
UPS
01.2021 - 11.2021
Line Cook
Frischs Restaurants Inc
01.2020 - 01.2021
Reload Lead
DHL
01.2019 - 01.2020
Ops Manager
Fedex Ground
06.2013 - 07.2019
High School Diploma -
Simon Kenton