Summary
Overview
Work History
Education
Skills
Certification
Timeline
COMMUNITY SERVICE
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Zachry T. Richards

Mansfield,TX

Summary

Data-driven professional and Information Systems graduate currently pursuing a master’s degree with a focus on AI and Data Analytics. Combining technical expertise in statistical analysis with leadership experience as a Lead Pharmacy Technician to optimize operational workflows and inventory accuracy. Seeking to leverage analytical skills in an Analyst role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
Cedar Hill, TX
12.2025 - Current
  • Operational Analytics: Manage day-to-day pharmacy activities by analyzing the Digital Workstation Assignment Board to optimize staff allocation and ensure 100% workflow efficiency.
  • Inventory Leadership: Oversee comprehensive inventory activities, including cycle counts, returns-to-stock, and annual physical inventories to minimize shrink and ensure stock accuracy.
  • Performance Coaching: Provide in-the-moment coaching and performance feedback to a team of 25+ technicians, standardizing compliance habits and operational best practices.
  • Quality Assurance: Champion Safe and Effective Operations (SOPs), acting as a "source of truth" for federal/state regulation compliance and controlled substance recordkeeping.
  • Problem Resolution: Resolve complex insurance rejections and data entry discrepancies in RxConnect to minimize processing delays and improve patient outcomes

Pharmacy technician

CVS Pharmacy
Cedar Hill, TX
12.2023 - 12.2025
  • Data Management: Accurately maintained patient prescription data and insurance information, processing ~300+ prescriptions daily.
  • Metric Achievement: Contributed to a significant healthcare initiative resulting in a 2,000+ vaccine milestone in 2024.
  • Assisted in dispensing medications accurately and efficiently to improve patient care.
  • Managed inventory levels, ensuring availability of essential medications and supplies.

Inventory Control Specialist

Academy Sports & Outdoors
Mansfield, TX
12.2022 - 10.2023
  • Managed inventory levels to ensure optimal stock availability across all departments.
  • Trained staff on inventory management protocols, improving team performance and compliance.
  • Analyzed inventory data to identify trends and recommend adjustments for improved forecasting.

Tire and Battery Technician

Sams Club
Mansfield, TX
05.2020 - 11.2022
  • Explained safety and compliance requirements to customers before performing service, increasing trust and appropriate sales
  • Maintained and inspected shop equipment daily to keep service areas safe and within standard
  • Built comfort working under documented procedures, regulated standards, and time pressure

Education

Master of Science - Computer And Information Systems

The University of Texas At Arlington
Arlington, TX
12-2027

Bachelor of Science - Information Systems

The University of Texas at Arlington
Arlington, TX
05-2025

Skills

  • Problem-solving skills
  • Python Programming
  • Database Management (SQL, SQL lite)
  • ERP Systems
  • Statistical Analysis
  • Financial Literacy
  • Team Leadership
  • Operational Optimization
  • SLA Compliance

Certification

Registered Pharmacy Technician (CPhT) | State of Texas Expires: October 31, 2027

Timeline

Lead Pharmacy Technician

CVS Pharmacy
12.2025 - Current

Pharmacy technician

CVS Pharmacy
12.2023 - 12.2025

Inventory Control Specialist

Academy Sports & Outdoors
12.2022 - 10.2023

Tire and Battery Technician

Sams Club
05.2020 - 11.2022

Bachelor of Science - Information Systems

The University of Texas at Arlington

Master of Science - Computer And Information Systems

The University of Texas At Arlington

COMMUNITY SERVICE

Walnut Ridge Baptist Church, Service A/V Volunteer, Mansfield, TX, 2016-08, 2020-05, Set up lighting and operated cameras to deliver reliable, high-quality live service broadcasts for weekly congregations; supported production under live deadlines.
Zachry T. Richards