Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zackaria Bazzi

Dearborn Heights

Summary

Compassionate and detail-oriented healthcare professional with hands-on experience in pharmacy operations and patient services. Skilled in medication handling, scheduling, and assisting with patient needs while maintaining strict confidentiality and accuracy. Passionate about supporting physicians and patients in a clinical setting, with a long-term goal of advancing to a Physician Assistant role.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Warriors Pharmacy
10.2024 - 06.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Oversaw all aspects of pharmacy deliveries, including scheduling, routing, and customer service, to ensure accurate and timely delivery of prescriptions and medical supplies.

Life Insurance Agent

Omni Life Group
01.2023 - 07.2025
  • Consulted with clients to assess financial needs and explain life insurance options including term, whole, and final expense policies.
  • Helped clients complete applications and guided them through the underwriting process.
  • Maintained regular client follow-ups and policy reviews to ensure satisfaction and retention.
  • Stayed current with state insurance regulations and product updates.
  • Built client relationships through lead generation, referrals, and ethical sales practices.

Senior Loan Consultant

New American Funding
01.2020 - 12.2022
  • Provided expert guidance on a variety of mortgage products including FHA, VA, and conventional loans.
  • Managed the full loan process from pre-approval through closing while maintaining compliance.
  • Cultivated relationships with clients and generated leads through company resources and self-sourcing.
  • Collaborated with internal teams to streamline loan processing and ensure timely closings.

Executive Loan Consultant

loanDepot.com
07.2018 - 12.2019
  • Advised clients on home financing solutions and assessed financial documents for eligibility.
  • Maintained a strong pipeline and high application-to-close conversion rate.
  • Stayed updated on evolving mortgage guidelines and ensured regulatory compliance.

Senior Mortgage Banker

Rocket Mortgage
08.2016 - 06.2018
  • Guided clients through mortgage options and provided support from application through closing.
  • Maintained up-to-date knowledge of lending products and underwriting standards.
  • Delivered high-quality service and met or exceeded sales and performance targets.

Regional Manager

Planet Fitness
07.2011 - 08.2016
  • Oversaw operations across multiple club locations, ensuring brand compliance and performance.
  • Hired and trained management staff, monitored KPIs, and resolved escalated issues.
  • Implemented regional strategies to drive growth and improve profitability.
  • Collaborated with corporate leadership to align regional goals with company initiatives.

Education

Applied Health Sciences - Science

Wayne State University
Detroit, MI
04-2027

Skills

  • Exceptional Customer Service & “Raving Fan” Experience
  • Sales & Lead Conversion
  • Client Needs Assessment
  • Team Leadership & Staff Training
  • CRM & Lead Management Software (eg, Salesforce)
  • Communication & Relationship Building
  • Operational Oversight & Quality Control
  • Conflict Resolution & Problem Solving
  • Cleanliness & Brand Standards Compliance
  • Workflow optimization
  • Confidentiality and HIPAA

Certification

  • State Life Insurance License
  • Mortgage Loan Originator (MLO) License
  • CPR & First Aid Certification
  • ServSafe Food Handler Certification
  • Customer Service Excellence Training
  • Leadership & Management Training

Timeline

Pharmacy Technician

Warriors Pharmacy
10.2024 - 06.2025

Life Insurance Agent

Omni Life Group
01.2023 - 07.2025

Senior Loan Consultant

New American Funding
01.2020 - 12.2022

Executive Loan Consultant

loanDepot.com
07.2018 - 12.2019

Senior Mortgage Banker

Rocket Mortgage
08.2016 - 06.2018

Regional Manager

Planet Fitness
07.2011 - 08.2016

Applied Health Sciences - Science

Wayne State University

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