Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Volunteer
Timeline
Generic

Zack Butchka

27093 Bit And Spur Drive Daphne,AL

Summary

Dynamic and results-oriented professional with a proven track record at Baumhower's Victory Grille, enhancing customer satisfaction and streamlining operations. Skilled in leveraging Microsoft Word and Google Suite alongside exceptional customer service and leadership abilities. Expert in fostering teamwork and collaboration, significantly improving service delivery and operational efficiency.

Overview

2
2
years of professional experience

Work History

Host

Baumhower's Victory Grille
Daphne, AL
11.2024 - Current
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Provided customers with accurate wait times and monitored waiting list.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Inspected dining and serving areas for cleanliness and proper setup.

Sandwich Maker

Lennys Grill & Subs
Dane, AL
01.2024 - 08.2025
  • Organized food preparation stations and regularly replenished supplies.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Verified orders and bagged items for easy transport.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Adapted quickly to menu changes and seasonal ingredient availability.

Education

High School Diploma -

Daphne High School
Daphne, AL
05-2026

Skills

  • Microsoft Word
  • Customer service
  • Friendly, positive attitude
  • Leadership
  • Problem-solving
  • Teamwork and collaboration
  • Conflict resolution
  • Attention to detail
  • Flexible and adaptable
  • Google docs proficiency
  • Google slides
  • Google drive and classroom

Accomplishments

  • 4.0 weighted/unweighted GPA
  • Hospitality and Tourism
  • Computer Essentials

Affiliations

  • Daphne High School Football, 2022–present.
  • Daphne High School Basketball, 2022–present.

Volunteer

  • Assisted the Stratford Glen residence and HOA in cleanup after Hurricane Sally.
  • 2022 and 2023 assisted in cleaning, stocking, and organizing the Dahphe High School football concession during the football and track seasons

Timeline

Host

Baumhower's Victory Grille
11.2024 - Current

Sandwich Maker

Lennys Grill & Subs
01.2024 - 08.2025

High School Diploma -

Daphne High School

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Zack Butchka