Siphathavie Touch
Visiting Angels
STOCKTON,CA
1
Certification
12
years of professional experience
Friendly customer-oriented professional offering firsthand experience in customer service and hospitality industry, highly skilled in guest interaction.
Work History
Caregiver/Aid, VISITING ANGELS
7 Years 1 Month- Guide elderly through day-to-day activities
- Help with mobility
- Transportation
- Prescription Medication Management
- Coordinated and administered medications and organized healthcare appointments to maintain optimal client health
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming
- Worked to improve patient outlook and daily living through compassionate care
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces
Sales Representative
8 Months- Operate cash register
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products
- Produced incremental revenue to customers through cross-selling and up-selling additional products and services
- Maintained productive relationships with existing customers through exceptional follow-up after sales
- Built client base promoted products to new and existing clients
- Coordinated various duties, including schedules, payments and allocations between multiple stakeholders while effectively monitoring 3 customer accounts
- Team sales quota every quarter
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth
Customer Service Cashier
1 Year 3 Months- Operating cash registers, scanners and scales
- Accepting payments, ensuring all prices and quantities are accurate
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Restocked, arranged and organized merchandise in front lanes to drive product sales
Sales Associate Customer Representative
2 Years 6 Months- Maintained sales in computer-based system
- Achieve and succeed monthly sales goal
- Assist customers with payments, charges and advice on merchandise
- Work on floor set each quarter
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
- Branded products through effective salesmanship and maintained long-term relationships with clients
- Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Answered customers' questions and addressed problems and complaints in person and via phone
Education
High School Diploma
Skills
Bilingual - Cambodian
Interpersonal Skills
Sales
Detail-Orientated
Computer Skills (MICROSOFT WORD
EXCEL
and OUTLOOK)
Customer Service
Adaptability
Time-Management
Cash registers
Instruction
Inventory
Progress documentation
Stock management
Quick learner
Retail store support
Data entry
Certification
- CPR certified
- Home Health Aid Certified
Timeline
Caregiver/Aid, VISITING ANGELS
Visiting Angels
07.2019 - CurrentRead More
Sales Representative
Sprint
11.2018 - 07.2019Read More
Customer Service Cashier
WinCo Foods
08.2017 - 11.2018Read More
Sales Associate Customer Representative
Dillard's
01.2015 - 07.2017Read More
Cesar Chavez High School
High School Diploma
Read More