Zack Furtado
Rocklin,CA
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Fulfillment Expert
Target
Roseville, California
07.2021 - Current
- Recognized as a Fulfillment Pacesetter for consistently exceeding productivity, accuracy, and speed expectations in picking, packing, and staging guest orders.
- Trusted to oversee the fulfillment team during leader absences, monitoring workflow pace, answering questions, resolving INFs (items not found), and keeping operations on track.
- Supported workflow by prioritizing and completing high-volume OPU orders during peak hours.
- Supported team performance by guiding coworkers and new-hires on best practices, helping improve speed and accuracy, and stepping in during high-volume periods.
- Served as a key problem-solver by troubleshooting fulfillment issues, locating missing items, and assisting teammates while completing personal picking and packing tasks at a high level.
Education
Associate of Science - Business Administration For Transfer
Sierra College
Rocklin, CA05-2024
Bachelor of Science - Business Administration
University of Arizona
Tucson, AZSkills
- Picking & Packing / Fulfillment Operations
- Team Leadership & Mentoring
- Time Management & Multitasking
- Problem-Solving & Troubleshooting
- Inventory & Order Accuracy
- Customer Service & Communication
Affiliations
Varsity Water Polo & Swim Team, High School
Certification
Food Handler's Card
Timeline
Fulfillment Expert
Target
07.2021 - Current
Associate of Science - Business Administration For Transfer
Sierra College
Bachelor of Science - Business Administration
University of Arizona