Zack Goss
Chestertown,MD
Overview
8
8
years of professional experience
Work History
Server
Watershed Alley
Chestertown, MD
06.2023 - Current
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used slow periods to restock supplies; wines, ice, silverware, glasses.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Boat Lift Tech
Chesapeake Boat Lift Services
Chestertown, MD
05.2019 - Current
- Installation and service of personal boat lifts. Models ranging from 1,500 lb capacity for PWC up to 45,000 lb capacity for yachts.
- Basic mechanical skills and problem solving.
- Operating vessels with proper skill and following nautical traffic laws.
Sales Associates
Tackle Cove
Centreville, MD
05.2017 - 08.2019
- Wrapped, boxed and weighed bakery department products.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Hand-making quality fishing rigs curated for striped bass
Food Preparation Worker
The Fish Whistle
Chestertown, MD
06.2016 - 08.2016
- Demonstrated knowledge of menu items and corresponding ingredients.
- Adjusted food preparation methods in accordance with customer requests.
- Reduced wait times for guests by expediting food delivery from kitchen to tables.
Education
Environmental Science
Washington College
Chestertown, MDGED -
The Gunston School
Centreville, MD06.2019
Accomplishments
• Volunteered for Sultana Foundation teaching children about wildlife.
Additional Information
• Havoc Calls media staff
• Part of pilot program of The Gunston School’s Chesapeake Watershed Semester program.
Timeline
Server
Watershed Alley
06.2023 - Current
Boat Lift Tech
Chesapeake Boat Lift Services
05.2019 - Current
Sales Associates
Tackle Cove
05.2017 - 08.2019
Food Preparation Worker
The Fish Whistle
06.2016 - 08.2016
Environmental Science
Washington College
GED -
The Gunston School