Summary
Overview
Work History
Education
Skills
Timeline
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ZACK GRAY

martinez,GA

Summary

Customer-oriented Store Manager offering over 7 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Driven Commercial Sales Manager versed in developing world-class sales strategy for both commercial and international accounts. Ambitious and persuasive negotiator with 7 years of success in business development and customer relationship management.

Overview

8
8
years of professional experience

Work History

Store Manager

AutoZone
Grovetown, GA
08.2023 - Current
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited, trained and supervised new employees.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Delegated work to staff, setting priorities and goals.

Commercial Sales Manager

AutoZone
Augusta, GA
08.2019 - Current
  • Currently working as the commercial sales manager of our store
  • I find and order parts for our commercial accounts as they need them
  • I keep up with each of these accounts and make sure I look for parts and deals my accounts will be interested in
  • I lead my team of drivers to make sure my accounts get the parts they need in a timely manner
  • In my time as commercial manager I have pushed our commercial sales to trend upwards over 144% from last year.

Partner

Drix Outdoors
Augusta, GA
01.2018 - Current
  • I have had a hand in and have experience in every step of a products life
  • Every step from researching equitable products, talking with foreign manufacturers, comparing keyword search analytics for advertising, building a brand through social media and finding influencers for advertising
  • I have experience in split-testing multiple advertisements at once and would like to continue learning new business strategies in the future.

Store Manager

U-Haul
Augusta, GA
04.2016 - 03.2019
  • I've worked as a full time U-haul dealer for three years at Gray's Auto Sales and U-haul located at 4548 Washington Rd
  • In Evans, GA
  • Years of experience helping customers solve problems and rent the equipment they need for each specific job
  • Well acquainted in keeping an inventory of supplies and familiar with the processes involved with ordering more products and displaying them for customers.

Education

ASSOCIATE OF SCIENCE - COMPUTER INFORMATION SYSTEMS -

Erie Community College
04.2007

Skills

  • Customer service
  • Teamwork
  • Account management
  • Business development
  • Training
  • Problem-solving
  • Task prioritization
  • Inventory Management
  • Retail Inventory Management
  • Employee Training
  • Competitor Monitoring
  • Team Development
  • Customer Service Management
  • Loss Prevention
  • Advertising and Marketing

Timeline

Store Manager

AutoZone
08.2023 - Current

Commercial Sales Manager

AutoZone
08.2019 - Current

Partner

Drix Outdoors
01.2018 - Current

Store Manager

U-Haul
04.2016 - 03.2019

ASSOCIATE OF SCIENCE - COMPUTER INFORMATION SYSTEMS -

Erie Community College

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ZACK GRAY