Zack Moore
Houston
Summary
Dedicated culinary professional experienced in training new staff and fostering a collaborative kitchen environment. Known for strong problem-solving skills and commitment to maintaining cleanliness, ensuring exceptional customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Line Cook
North Italia Restaurant
Houston, TX
12.2020 - Current
- Prepared high-quality dishes following restaurant recipes and standards.
- Collaborated with kitchen staff to ensure timely meal service and customer satisfaction.
- Maintained cleanliness and organization of workstations in accordance with health regulations.
- Trained new kitchen staff on food preparation techniques and safety protocols.
- Led daily line operations, ensuring efficiency during peak service hours.
- Implemented best practices for food safety, enhancing overall kitchen operational standards.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Cashier
McDonald's
Highlands, TX
08.2019 - 01.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of front counter and dining area.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Deer Park High School
Deer Park, TXSkills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Reliable and trustworthy
- Active listener
- Problem-solving
- Team coordination
- Workload management
- Crew training
- Workstation cleanliness
Certification
- ServSafe
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Line Cook
North Italia Restaurant
12.2020 - Current
Cashier
McDonald's
08.2019 - 01.2020
High School Diploma -
Deer Park High School