Learning and Development professional with a background in supply chain operations and operations quality, focused on competency-based training, training design, and cross-functional project delivery. Leads global learning programs that translate cGMP/GxP requirements into practical solutions, simplify training processes, and support consistent execution across teams and systems.
Partnered with business process owners, subject matter experts, and instructional designers to plan, develop, and deliver learning and communication solutions while managing timelines, budgets, translation, and resource allocation for operations quality learning portfolio.
Directed design and global rollout of GMP education and training uplift program, shifting teams from read-and-sign training to competency-based learning model built on KSAB analysis aligned with GxP and regulatory expectations.
Led multi-year effort to simplify manufacturing operator training plan, delivering 80% reduction in overall training complexity and 20% reduction in administrative complexity.
Introduced training videos, simulations, and competency-based assessments to improve effectiveness and efficiency of manufacturing training outcomes.
Delivered train-the-trainer and instructional design enablement sessions, including inclusive-trainer and AI-assisted learning-objective workshops, enhancing internal training capability among SMEs and learning partners.
Maintained learning and development playbook and SharePoint resource hub to provide global standards for training material development, reducing site-to-site variability and administrative burden.
Administered learning management system as subject matter expert, ensuring effective use and support of the platform.
Received recognition for strong performance through merit-based pay increase and annual bonus payout at 137% of target.
Supply Chain Lead
AstraZeneca Pharmaceuticals
Coppell, TX
04.2018 - 06.2022
Directed startup of new chemical tank farm by writing operating procedures, coordinating equipment purchases, building training materials, and qualifying new employees on safe chemical handling.
Executed readiness projects that enhanced operational performance, increased inventory accuracy, and elevated employee satisfaction across supply site.
Facilitated daily warehouse material handling and distribution activities in regulated cGMP manufacturing, ensuring timely and safe movement of raw materials and components to production.
Applied CAPA methods and Six Sigma Yellow Belt tools to support continuous improvement across supply chain and distribution processes.
Led deviation investigations to find and fix training gaps tied to process deviations, removing error traps and improving detection of training deficiencies.
Human Resources Specialist (Staff Sergeant, E6)
United States Army
03.2002 - 07.2015
Advised commanders and Soldiers on personnel procedures and eligibility requirements.
Managed confidential personnel files and updated service member documentation.
Interpreted military regulations for pay, benefits, and administrative actions.
Education
Master of Arts - Adult Education and Training
University of Phoenix
Tempe, Arizona
Bachelor of Science - Business Administration
University of Phoenix
Tempe, Arizona
Skills
Instructional design
Competency training
Curriculum design
ADDIE design
Learning management systems
Skills assessment
Prosci change practitioner
Project management
Six Sigma yellow belt
Investigations and CAPA
Supply chain operations
Material handling and distribution
CGXP standard operating procedures
Technical proficiency
SAP products
Microsoft Office suite
Adobe Creative Suite
Personal Information
Learning and Development Leader / GMP Manufacturing & Supply Chain Operation
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