Summary
Overview
Work History
Education
Skills
Certification
Hi, I’m

Zackary Robertson

Bossier City,LA

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid Secret clearance.

Overview

2

Professional Experience

3

Certifications

Work History

US Army National Guard

Enlisted Soldier
05.2023 - Current

Job overview

  • Effectively working and leading as a member of a team in order to complete tasks proficiently and in a timely manner.
  • Professional communication in dire situations.
  • Performing physically and mentally tough missions in order to achieve a goal.
  • Building and trouble shooting a network.

Super 1 Foods Pharmacy

Cashier
09.2022 - 05.2023

Job overview

  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Super 1 Foods Pharmacy

Utility Clerk
08.2021 - 09.2022

Job overview

  • Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
  • Streamlined billing processes for increased accuracy and timely payments from customers.
  • Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
  • Reduced service disruption incidents by proactively identifying potential issues and coordinating maintenance efforts.

Education

Advanced Individual Training
Fort Eisenhower, GA

from IT Specialist
01.2024

University Overview

  • Understanding computer hardware components such as CPU, RAM, storage devices, and peripherals
  • Familiarity with the operating system Windows
  • Knowledge of basic networking concepts including IP addresses, routers, and switches
  • Basic understanding of cybersecurity principles and best practices
  • Ability to troubleshoot common hardware and software issues
  • Awareness of data backup and recovery procedures
  • Understanding of computer file management and organization
  • Knowledge of basic programming concepts and scripting languages

Basic Training
Fort Moore, GA

08.2023

University Overview

  • Duration: Typically lasts 10 weeks
  • Purpose: Introduces new recruits to military life, physical fitness, and basic combat skills
  • Curriculum: Includes marksmanship training, drill and ceremony, physical conditioning, and classroom instruction on military customs and traditions
  • Emphasis on teamwork, discipline, and leadership development
  • Graduation: Culminates in a graduation ceremony where recruits demonstrate their newly acquired skills
  • Transformation: Aims to transform civilians into competent and confident soldiers ready for further specialized training or assignment to their first unit

Bossier High School
Bossier City, LA

High School Diploma
05.2023

University Overview

  • 3.9 GPA
  • Ranked in Top 9% of class
  • National Honor Society Member
  • Extracurricular Activities: AFJROTC
  • Extracurricular Activities: Graphic Arts

BPSTIL
Bossier City, LA

High School Diploma
05.2023

University Overview

  • 3.9 GPA

Adobe Photoshop :

  • Understanding the Photoshop interface, tools, and workspace
  • Learning to work with layers, selections, and masks
  • Mastering photo editing techniques such as retouching, color correction, and manipulation
  • Creating and manipulating digital artwork, graphics, and illustrations
  • Understanding typography and text effects
  • Utilizing filters, blending modes, and adjustment layers
  • Learning to work with channels, paths, and shapes
  • Applying photo compositing and photo manipulation techniques
  • Exporting and optimizing images for web and print

Adobe Illustrator :

  • Getting familiar with the Illustrator workspace, tools, and panels
  • Learning to create and manipulate vector graphics and illustrations
  • Understanding shapes, paths, and anchor points
  • Mastering the use of pen tool for drawing and editing paths
  • Utilizing type and typography tools for creating text-based designs
  • Working with color, gradients, and patterns
  • Creating complex artwork using layers, masks, and blending modes
  • Exporting and saving artwork for various applications and platforms

Skills

  • Camouflage Techniques
  • Land Navigation
  • Physical Fitness
  • Team Coordination
  • Conflict Resolution
  • Equipment Maintenance
  • Application Support
  • Debugging
  • Discharge Planning
  • Technical Issue Analysis
  • Information Security
  • Graphic Design

Certification

Certificate of AIT Graduation

Information Technology Specialist 531-25B10

Academic Hours - 744

Paul D. Howard - Paul T. Stanton

Colonel, Commandant, Signal School - Brigadier General, Commanding

Received: January 19, 2024


Certificate of Membership

National Honor Society

JoAnn D. Bartoletti - Shelby Ansley

Executive Director NASSP - School NHS Director

Received: April 26, 2022


Adobe Certified Associate

Visual Design using Adobe Photoshop

Shantanu Narayen

President and Chief Executive Officer Adobe

Received: December 7, 2020

Zackary Robertson