Zackary Moore
Palm Harbor,FL
Summary
I've consistently had a job since age 14, and have always understood the importance of hard work. My mother instilled the 'hard work always pays off' mindset in me from a young age, which inevitably became a core value. I've been in numerous different situations, from selling cars in a suit to repiping a house in the Florida heat. I take the importance of learning to heart, and I try to soak up as much knowledge from each job as I can. A few of the ways I practice this are by being extremely coachable, as well as asking questions to better understand. Along with working hard, I always seek to improve my situation and the situations of the people around me. This means being friendly and social with my constituents, and most importantly, being respectful and open. I always try to analyze my weak spots in any field, then work to make them a strong point of my abilities. I pride myself on my work ethic and relationship-building skills, which I think can take me anywhere, with enough dedication and willpower.
Overview
5
5
years of professional experience
Work History
Customer Support
At Home
04.2024 - Current
- Handled transactions efficiently while following company policies, ensuring accuracy in all exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Construct display units including patio sets and dining sets.
Product Specialist
Lokey Nissan
08.2023 - 12.2023
Plumber in Training
Kingdom Plumbing
02.2023 - 06.2023
- Learned the basics of plumbing
- Developed the skills to handle a wide range of plumbing equipment installations.
- Acquired skills to perform house repiping.
- Gained expertise in using different types of power tools.
- Adapted to extensive workdays in tough weather.
Lead Barback
The Lost Fox Hideaway
11.2021 - 10.2022
- Restocked ice, drink condiments, bar napkins, straws, plates, utensils.
- Replaced empty kegs, soda syrups and all liqour.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Cultivated relationships with new customers as well as regulars.
- Answered questions about drinks and food items.
- Provided attentive service and proactively assessed guest needs.
Head Food Runner
The Lost Fox Hideaway
08.2021 - 10.2022
- Ensured prompt delivery of meals with minimal mistakes and dissatisfaction.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Restocked supplies for line chefs.
- Answered questions from restaurant patrons regarding menu items.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
Retail Sales Associate
The Gap Outlet
09.2020 - 07.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Managed cash register operations to enhance customer flow during peak times.
Host
Sense Of Thai
09.2019 - 05.2020
- Monitored seating area and checked restrooms regularly.
- Moved tables and adjusted seating area to accommodate groups with special requests.
- Assisted managers to resolve service and food related issues as best as possible.
- Took reservations by phone and walk-in, while keeping scheduling and seating in order, to avoiding overbooking and long wait times.
Education
Tuscarora High School
Leesburg, VA06.2022
Skills
- Attentive service
- Analytical thinking
- Independence and initiative
- Generate meaningful and lasting relationships
- Multitasking abilities
- Problem Detection and Resolution
- Dedicated and coachable
Additional Information
I've consistently had a job since age 14, and have always understood the importance of hard work. My mother instilled the 'hard work always pays off' mindset in me from a young age, which inevitably became a core value. I've been in numerous different situations, from selling cars in a suit to repiping a house in the Florida heat. I take the importance of learning to heart, and I try to soak up as much knowledge from each job as I can. A few of the ways I practice this are by being extremely coachable, as well as asking questions to better understand. Along with working hard, I always seek to improve my situation and the situations of the people around me. This means being friendly and social with my constituents, and most importantly, being respectful and open. I always try to analyze my weak spots in any field, then work to make them a strong point of my abilities. I pride myself on my work ethic and relationship-building skills, which I think can take me anywhere, with enough dedication and willpower.
Timeline
Customer Support
At Home
04.2024 - Current
Product Specialist
Lokey Nissan
08.2023 - 12.2023
Plumber in Training
Kingdom Plumbing
02.2023 - 06.2023
Lead Barback
The Lost Fox Hideaway
11.2021 - 10.2022
Head Food Runner
The Lost Fox Hideaway
08.2021 - 10.2022
Retail Sales Associate
The Gap Outlet
09.2020 - 07.2021
Host
Sense Of Thai
09.2019 - 05.2020
Tuscarora High School
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