Zackery Heslep
Deer Park
Summary
Experienced professional prepared to contribute to dynamic organization. Proven track record of optimizing vendor partnerships and streamlining procurement processes. Known for strong team collaboration and adaptability in fast-paced environments, leveraging negotiation and relationship-building skills.
Overview
11
11
years of professional experience
Work History
VENDOR RELATIONS ASSOCIATE
AOne Parts & Logistics, LLC
05.2023 - Current
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.
- Collaborated with sales team to identify and fulfill customer needs.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Maintained accurate records of all transactions, ensuring proper documentation and traceability of purchased items.
INSIDE SALES REPRESENTATIVE
Hose Tech USA
08.2021 - 05.2023
- Used knowledge of company products and services to recommend solutions to customers
- Trained new employees on company policies and strong sales techniques
- Developed strong relationships with clients to grow business networks
- Cold called potential customers to generate leads
- Built and established strong relationships with customers, enabling long-term partnerships
- Entered customer transaction information into company databases
FORKLIFT OPERATOR
SGS North America
12.2017 - 05.2018
- Clean, lubricate, and perform other routine maintenance work on equipment and vehicles
- Operate and inspect machines or heavy equipment to diagnose defects
- Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas
- Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery
- Perform routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling, or replacing liquefied-gas tank
CUSTOMER SERVICE ASSOCIATE
Garden of Eden Floral
12.2015 - 12.2017
- Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery
- Perform general cleaning duties in the store to ensure the shop is clean and tidy
- Unpack stock as it comes into the shop
- Create and change in-store and window displays, designs, and looks to enhance a shop's image
- Wrap and price completed arrangements
PROGRAM SERVICE SPECIALIST
DDMS of Houston, LLC
05.2015 - 12.2015
- Plan discharge from care facility to home or other care facility
- Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan
- Develop or advise on social policy and assist in community development
- Oversee Medicaid- and Medicare-related paperwork and recordkeeping in hospitals
- Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy
HYDRAULIC HOSE MANUFACTURER
Hufco
05.2014 - 04.2015
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Crimp customers' hose to manufacture specifications
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
Education
HIGH SCHOOL DIPLOMA -
La Porte High School
La Porte, Texas05.2013
Skills
- Computer Management
- Attention to Detail
- Issue resolution
- Logistics coordination
- Revenue Growth
- Customer Service
- Time Management
- Sales and Marketing Initiatives
- Data Entry
- Phone and Email Etiquette
- Relationship management
- Effective communication
Timeline
VENDOR RELATIONS ASSOCIATE
AOne Parts & Logistics, LLC
05.2023 - Current
INSIDE SALES REPRESENTATIVE
Hose Tech USA
08.2021 - 05.2023
FORKLIFT OPERATOR
SGS North America
12.2017 - 05.2018
CUSTOMER SERVICE ASSOCIATE
Garden of Eden Floral
12.2015 - 12.2017
PROGRAM SERVICE SPECIALIST
DDMS of Houston, LLC
05.2015 - 12.2015
HYDRAULIC HOSE MANUFACTURER
Hufco
05.2014 - 04.2015
HIGH SCHOOL DIPLOMA -
La Porte High School
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