Summary
Overview
Work History
Education
Skills
Timeline
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Zackery Jareczek

Overland Park,KS

Summary

Resourceful Front Line Worker with background in customer service, crisis management, and problem-solving. Strengths include quick decision-making under pressure, outstanding communication skills and adaptability in fast-paced environments. Demonstrated impact through enhanced team efficiency and improved customer satisfaction in previous roles.

Overview

4
4
years of professional experience

Work History

Pool Attendant

Windham Hill
Overland Park, Kansas
04.2021 - 09.2021
  • Educated guests on proper pool etiquette and safety procedures.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
  • Monitored pool area to ensure safety and compliance with rules and regulations.
  • Collected used towels and properly disposed of waste.

Front Line Worker

B&B Theaters
Overland Park, Kansas
10.2021 - Current
  • I built customer service skills that helped me broaden my knowledge on how to assist people in multiple different ways.
  • I was able to build relationships with coworkers and even some customers in a positive light.
  • Addressed customer complaints in a professional manner working towards resolution or referring them to a manager if needed.
  • Utilized problem solving skills to troubleshoot issues with register systems or other equipment malfunctions.
  • Resolved conflicts between customers or employees in a professional manner.
  • Greeted customers and provided assistance with their needs.

Education

High School Diploma -

Blue Valley Northwest
Overland Park, KS
05-2022

Skills

  • Complaint handling
  • Cross-selling
  • Cash handling expertise
  • Workplace safety
  • Up-selling strategies
  • Merchandise upselling
  • Refunds processing

Timeline

Front Line Worker

B&B Theaters
10.2021 - Current

Pool Attendant

Windham Hill
04.2021 - 09.2021

High School Diploma -

Blue Valley Northwest

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Zackery Jareczek