Zackery Kirkland
Summa Health
Canton,Ohio
1
Certification
14
years of professional experience
Experienced security officer seeking employment in law enforcement.
Security professional with extensive experience in protective services. Effective in ensuring safety protocols and managing emergency responses with keen eye for details. Known for collaborative teamwork and flexibility in adapting to changing situations.
Work History
Protective Services Officer
1 Year 10 Months- Monitored CCTV and access points to identify security concerns promptly.
- Responded to emergencies with de-escalation and calm crisis intervention.
- Patrolled hospital facilities to protect patients, staff, and visitors.
- Documented incidents and completed detailed reports for follow-up action.
- Escorted vulnerable patients, visitors, and staff safely throughout campus.
- Enhanced security by conducting regular patrols and monitoring surveillance systems.
- Provided exceptional customer service, assisting with inquiries and providing directions to various facilities on the premises.
- Responded swiftly to incidents or emergencies, containing situations and preventing further escalation or harm.
Auxiliary Officer
7 Years 9 Months- Eliminates safety hazards and maintained inspection readiness by cleaning production, storage and staging areas.
- Monitors and investigates suspicious persons and situations and unusual activities.
- Answers calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supports positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Supports scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
- Protects motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
- Partners with team members to implement service initiatives and achieve team objectives.
- Exceeds specific team goals and resolves issues by partnering with colleagues to share and implement service initiatives.
- Render assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
Security Officer
3 Years 9 Months- Guards restricted areas to prevent unauthorized entry.
- Follows established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Warns persons of rule infractions or violations and evicts violators from premises.
- Searches individuals and baggage for devices, weapons and other prohibited items.
- Acts as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
- Provides security presence for large events with more than 100 attendees.
Security Officer
8 Years 11 Months- Secures personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Guards restricted areas to prevent unauthorized entry.
- Follows established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Documented security-related situations and submitted detailed reports to superiors for informed decision-making.
- Checks footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Searches individuals and baggage for devices, weapons and other prohibited items.
- Monitors security cameras and fire, building and alarm systems.
- Acts as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
- Documents security-related situations and submitted in-depth reports to superiors.
- Acted as first responder for medical emergencies and code red situations, providing critical support before arrival of paramedics and law enforcement.
- Investigates suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
- Investigated suspected incidents of fraud, employee theft, and embezzlement, reporting findings to law enforcement for further action.
- Triage problems quickly and provided precise and clear information while working under minimum supervision.
- Works with local and federal law enforcement agents to apprehend suspicious individuals.
Security Officer
7 Months- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Reviewed surveillance footage to identify potential security breaches. and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored parking lot for unauthorized vehicles and compliance with regulations. to verify parking permits and ticketed or towed unauthorized vehicles.
- Monitored premises and recorded activity in daily officer reports.
- Verified integrity and accuracy of photo IDs, tickets and passports prior to authorizing passage.
- Monitored security cameras and fire, building and alarm systems.
- Circulated among patrons and customers to keep abreast of emergent security situations.
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
- Immediately reported safety hazards for remediation response.
Assistant Store Manager
3 Years 10 Months- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Built proactive and productive relationships with business agents to maintain operational efficiency.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Education
High School Diploma
Skills
First aid and CPR certified
First aid certified
Security procedures
Metal detectors
Shift work
Premises surveillance
Integrity
Shift work experience
Report writing
Vigilance
CPR certification
Observant
Reliability
Strong integrity
Screening wands
Certification
- OPOTC 20 Hour Private Security Firearms Training
- Level 2 CJIS Security Training
- Taser Training
- RDS Certified
- NCVI Certified
Timeline
Protective Services Officer
Summa Health
12.2024 - CurrentRead More
Security Officer
BodyShield
04.2021 - 01.2025Read More
Auxiliary Officer
Canton City Police Department
05.2017 - 02.2025Read More
Security Officer
Aultman Hospital
01.2016 - 12.2024Read More
Security Officer
ZackeryDiebold Nixdorf
08.2015 - 03.2016Read More
Assistant Store Manager
Kames Sports
05.2012 - 03.2016Read More
Glenoak High School
High School Diploma
Read More