ZACKIAH BAILEY
Montgomery,AL
Summary
Hardworking medical administrative professional who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Physical Therapy Assistant / Office Administration
Dekalb Comprehensive Physical Therapy
2017.05 - 2018.02
- Greeted each patient with great customer service, verified identity at each encounter, explained procedures to be performed, addressed patient questions and concerns
- Balanced daily patient charges (cash, check, credit cards) against system reports
- Discharged patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
- Prepared equipment and aided provider during treatment and examination of the patient
- Prepared rooms; sterilized instruments, equipment, and supplies for procedures
- Promoted and maintained health by providing physical therapy services under the supervision of the physician
- Observed patient, recorded significant conditions and reactions, and notified supervisor or provider of patient conditions.
Cashier & Retail Sales Associate
K Beauty Warehouse
2022.08 - 2022.11
- Engaged in customer satisfaction by greeting and welcoming customers to their shopping experience
- Educated customers on the application and beneficial use of various skin care, makeup and hair care products
- Performed inventory management and optimized store sales performance by ensuring product deficient was avoided on the sales floor
- Performed sales transactions by totaling purchases and processing a variety of payment methods: cash, checks, credit and debit cards.
Lead Retail Sales Associate
Dick’s Sporting Goods
2022.12 - 2024.01
- Served as back-up to Store and Assistant Managers by performing store opening/closing operations as a trained Key Carrier
- Led a team of sixteen (16) retail associates to achieve sales targets and deliver exceptional customer service
- Performed effectiveness reviews of store practices to capitalize on optimal sales potential by monitoring inventory levels, developing merchandise presentation and implementing performance strategies
- Performed cost analysis, managed store budget, tracked expenses and implemented cost-control measures to maximize profitability
- Served as a Regional Inventory Management Assistant by traveling throughout the region to conduct inventory reviews and implement new strategies for maintaining positive ongoing control.
Education
DIPLOMA -
Martin Luther King, Hr. High School
Bachelor of Science - Biology
Alabama State University
Montgomery, AL12.2022
Skills
- Meeting Sales Goals
- Goal-Driven
- Product Demonstrations
- POS Software
- Decision-Making
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Computer Proficiency and Microsoft Office
Certification
First Aid/CPR
Professional Memberships
Tau Beta Sigma National Honorary Band Sorority, 2020-Present
Timeline
Lead Retail Sales Associate
Dick’s Sporting Goods
2022.12 - 2024.01
Cashier & Retail Sales Associate
K Beauty Warehouse
2022.08 - 2022.11
Physical Therapy Assistant / Office Administration
Dekalb Comprehensive Physical Therapy
2017.05 - 2018.02
DIPLOMA -
Martin Luther King, Hr. High School
Bachelor of Science - Biology
Alabama State University
First Aid/CPR
Similar Profiles
Alvincia JohnsonAlvincia Johnson
Business Office Manager at Comprehensive Hand & Physical TherapyBusiness Office Manager at Comprehensive Hand & Physical Therapy
Michelle PlanchardMichelle Planchard
Patient Representative at Comprehensive Physical TherapyPatient Representative at Comprehensive Physical Therapy
Lara BernardoLara Bernardo
Physical/Occupational Therapy Technician at Shea Physical Therapy And Hand Therapy ServicesPhysical/Occupational Therapy Technician at Shea Physical Therapy And Hand Therapy Services