Zacnite Lujan

• Performed venipuncture and capillary draws with precision to collect blood samples.
• Ensured adherence to safety protocols and infection control measures during specimen collection.
• Maintained accurate patient records and documentation in compliance with regulatory standards.
• Trained and mentored junior phlebotomists on best practices and procedures.
• Implemented process improvements to enhance workflow efficiency in specimen processing.
• Monitored inventory levels of supplies, ordering as necessary to prevent shortages.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Used personal protective equipment correctly to protect coworkers and patients.

• Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Packaged and shipped specimens to central lab daily.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
• Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
• Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.

• Prioritized daily tasks to ensure timely collection of samples
• Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
• Enhanced patient experience by performing blood draws quickly and efficiently.
• Reduced patient wait times by implementing an effective appointment scheduling system.
• Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
• Adapted to diverse patient needs by employing a variety of blood collection techniques.
• Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

• Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
• Participated in continuous education programs to stay updated on the latest phlebotomy techniques and safety standards.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

• Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
• Improved patient comfort and trust with compassionate communication and professional bedside manner.
• Followed established safety protocols and standards to minimize risk of infection and injury.
• Assisted in training and onboarding new phlebotomists.
• Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
• Performed venipuncture and capillary draws with precision to collect blood samples.

Health - Phlebotomy